Select committee: Public Accounts Committee
Recommendation 22
Thirty-Fifth Report - Supporting mobile connectivity
Published 28 May 2024
Addressed to HM Treasury
Public Accounts Committee Supporting mobile connectivity All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
As part of the wireless infrastructure strategy, the Department asked Ofcom to improve its understanding of local coverage gaps. In 2023, Ofcom started using crowdsourced data to better measure the speed of connection that people experience at a local level. The Department explained that it would like similarly detailed data for areas with no mobile coverage, but that the crowdsourced data cannot yet provide this. Nonetheless, the Department told us that it expects big improvements in the level of detail of the coverage data that Ofcom will be publishing later in 2024.40 Such improvements should benefit consumers as better information about gaps in coverage should incentivise mobile 33 Qq 24, 44; C&AG’s Report, paras 1.8, 3.21 34 Qq 16, 24 35 Local Government Association (SMC0001) 36 Q 24 37 Qq 23–24, 27 38 Qq 41–42; C&AG’s Report, para 5 39 Qq 42, 46 40 Qq 24, 44 Supporting mobile connectivity 15 network operators to improve their coverage. We asked the Department whether there was any way for members of the public to feed in when and where they are not getting a good signal. The Department responded that, while no such site currently exists, it would speak to Ofcom about developing a central repository for people to report coverage gaps.41 Measuring improvements to road and premises coverage
From: Public Accounts Committee, Thirty-Fifth Report - Supporting mobile connectivity (HC 650), 28 May 2024
Government response
The government responded to the whole report on 11 July 2025 (deadline 28 July 2024).
Summary written by Accountability Index from the government's response. It is not the government's own words.The government states that it "agrees with the Committee's recommendation" on each of the seven recommendations in the report, giving target implementation dates between December 2024 and January 2027.
- On cost certainty, the government says the grant structure "moves the majority of the financial risk for delivery outside government" and that a capped fund for the Total Not Spot element means its contribution "cannot exceed £300.7 million".
- On areas left without 4G, the government says it "is not possible to predict with a high degree of certainty" which areas these will be at this stage; identification will be undertaken "upon completion of the site acquisition phase". Target date: January 2027.
- On coverage data, the department "will ask that Ofcom examines any cases where areas have lost all mobile connectivity following 3G switch off" and will work with Ofcom to "consider other ways that consumers can report gaps in coverage". Target date: January 2025.
- On 5G, the government says standalone 5G is commercially funded "with no government subsidy", and that it will provide an evaluation of the Open Networks Programme and 5G Innovation Regions "following their conclusion in 2025".