Source · Select Committees · Public Accounts Committee
Recommendation 13
13
Cabinet Office contract with MyCSP lacked commercial levers, resulting in minimal fines
Recommendation
The Cabinet Office accepts that the contract with MyCSP has not always given it sufficient commercial levers to influence how the Scheme is being administered,27 despite having made multiple changes to the contract over its lifetime. For example, despite MyCSP’s mixed performance record, the Cabinet Office has only successfully applied two fines of total value of around £260,000 over the course of the contract, against a total contract value of around £238 million since 2016.28
Government Response
A response document is linked to this report, dated 19 January 2026. Response attribution to this conclusion has not been verified. Read the response document ↗