Source · Select Committees · Public Accounts Committee

Recommendation 1

1 Acknowledged

Evidence gathered from NS&I and Treasury on the Business Transformation Programme.

Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from National Savings & Investments (NS&I) and from HM Treasury (the Treasury) on NS&I’s Business Transformation Programme.1
Government Response Summary
The government acknowledges the Committee's foundational conclusion and provides an update on NS&I's Business Transformation Programme, including plans for developing options for a revised Full Business Case by Q2 2026-27 and leadership changes to address operational failures.
Government Response Acknowledged
HM Government Acknowledged
The government agrees with the Committee’s recommendation. integrated plan, including timelines and a revised estimated cost, as requested.