Recommendation 32

Departmental reform efforts have made limited progress. We note the NAO’s finding that the current Defence Transformation Programme, of which a key element is to change both processes and culture within the Department, is already behind schedule. A July 2021 internal review of the programme found that improvements were needed on nine of its 12 projects, as well as its overall governance and coherence.66 The resistance to change can be seen directly in the way the Plan is managed, where only approximately half of the NAO’s recommendations made since 2015 have been implemented.67