Ensure suppliers prioritise replacing faulty smart meters and deploy future-proofed technology.
Too many smart meters are not fully functioning and millions more will be impacted when the 2G and 3G mobile communication networks close. In March 2023, around 3 million (9%) of smart meters were not working properly in total. Of these, 1.6 million are “transitory” issues according to the Department, …
Government response. The government rejects the recommendation to exclude 2G or 3G connectivity from new installations, stating it would pause the rollout, increase costs, and reduce benefits while 4G technology is still under development.
HM Treasury