Select Committee · Public Accounts Committee

Update on the rollout of smart meters

Status: Closed Opened: 17 May 2023 Closed: 14 Feb 2024 5 recommendations 20 conclusions 1 report

Energy suppliers are legally obliged to meet bespoke annual individual minimum smart meter installation targets for domestic and small business customers in Great Britain in the period from 1 January 2022 to 31 December 2025. At the end of December 2022, 55% of all meters were smart, meaning they can provide near-real time information to …

Clear

Reports

1 report
Title HC No. Published Items Response
Seventy-Second Report - Update on the rollout of smart mete… HC 1332 20 Oct 2023 25 Responded

Recommendations & Conclusions

1 item
5 Recommendation Seventy-Second Report - Update on the r… Rejected

Ensure suppliers prioritise replacing faulty smart meters and deploy future-proofed technology.

Too many smart meters are not fully functioning and millions more will be impacted when the 2G and 3G mobile communication networks close. In March 2023, around 3 million (9%) of smart meters were not working properly in total. Of these, 1.6 million are “transitory” issues according to the Department, …

Government response. The government rejects the recommendation to exclude 2G or 3G connectivity from new installations, stating it would pause the rollout, increase costs, and reduce benefits while 4G technology is still under development.
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
22 Jun 2023 Anne Pardoe · Citizens Advice, Clive Maxwell · Department for Energy Security and Net Zero, Daisy Cross · Energy UK, Daron Walker · Department for Energy Security and Net Zero, Marcus Shepheard · Climate Change Committee, Neil Kenward · Ofgem View ↗

Correspondence

2 letters
DateDirectionTitle
11 Jul 2023 Correspondence from Daisy Cross, Head of Future, Retail Markets, Energy UK, re …
10 Jul 2023 Correspondence from Dan Brooke, CEO, Smart Energy GB, re Update on the rollout …