Progress Improving Mental Health Services
Closed
What the inquiry looked at
“The NHS has a long-standing ambition to close the gap between mental and physical health services. Since 2014 it has implemented various initiatives, including the Five Year Forward View for Mental Health and the NHS Long Term Plan. Based on the NAO investigation into progress improving mental health services , the Committee will question senior officials at the Department of Health and Social Care and NHS England on whether the government has achieved value for money in its efforts to date to expand and improve NHS-funded mental health services. Questions will include whether the Department of Health and Social Care, NHS England and Health Education England: have a clear understanding of how initiatives to date contribute to the longer-term goal of closing the gap between mental and physical health services; have met ambitions to increase access, capacity, workforce and funding for mental health services, and improve service standards; are well placed to overcome the risks and challenges, including the impact from COVID-19, to achieve future ambitions. If you have evidence on these issues please submit it here by 6pm on Monday 3 April 2023. Please have a look at the requirements for written evidence submissions and note the Committee cannot accept as evidence material that has been published elsewhere.”
The committee's words, from the inquiry page on parliament.uk ↗.
What it found
Currently, only around one in three people with a mental health need access mental health services, and an estimated 1.2 million people are on the waiting list for community mental health services. From a low base, NHS England (NHSE) has made progress in improving and expanding NHS mental health services over the last five years, particularly in treating more people and setting access standards and the number of people treated by NHS mental health services has substantially increased. However, many problems persist, and there is still much to tackle.
Rising demand for mental health services—particularly among young people, which has more than doubled since 2017—continues to outstrip service provision. The NHS mental health workforce increased by more than 22% between 2016–17 and 2021–22, but staff shortages remain the main threat to further improvement and expansion.
Data and information for NHS mental health services—which are vital for managing performance, developing new services and addressing inequalities—also still lag behind that available for physical health services.
Many stakeholders have welcomed the introduction of new access targets and waiting times standards for mental health services, with better performance seen against some of these. However, the standards only cover a minority of people who are referred to mental health services and, despite defining further standards more than a year ago, there are still no plans to roll these out. All this means people are still not be getting the mental health treatment they need when they need it, and places strains on patients, staff and service quality.
In 2011, the government set out its goal of achieving “parity of esteem” between mental and physical health services without setting out what achieving it meant in practical terms. In 2019, when we reported on children and young people’s mental health services, we highlighted the need for the government to define “parity of esteem”
clearly, including setting out the criteria it will use to measure progress. The government accepted our recommendation but disappointingly it has still not done so. This is despite NHSE telling us that it would welcome a definition of ‘parity of esteem’, which could encompass parity in funding, waiting times and outcomes, as well as the provision of data and information on services. With the NHS focusing on reducing backlogs for physical health services, we have concerns about how committed national and local NHS bodies and the new integrated care systems are to keeping mental health services and support high up the agenda. In addition, the government has made little progress in improving preventive and public health services for mental health alongside NHS treatment services, despite this being envisaged in its original strategies.
What the government said
The government responded on 24 September 2023. The deadline was 21 September 2023.
The government states that it "agrees with the Committee's recommendation" on each of the six recommendations, setting target implementation dates between January 2024 and summer 2024.
- On workforce, NHS England is to provide an update in January 2024 in a joint letter with DHSC; the NHS Long Term Workforce Plan sets a need for mental health and learning disability workforce growth of "4.4% per year to 2036-37".
- On data, NHS England is working to implement Mental Health Services Dataset version 6 in April 2024, and is "aiming to have 50%" of patients in specified services recording a paired outcome score "by the end of the year".
- On waiting times, the aim is to publish mental health community waiting times data "by the end of the financial year"; setting a performance standard "will need to be considered" in light of further work and "available resources".
- On prevention, the government says the Major Conditions Strategy final report "will be published in early 2024" and "will include consideration of how the right workforce may be secured".
Read the government's response ↗ Read the report ↗ Report an error
How the inquiry ran
Each dot is a dated item listed on this page, from the inquiry's opening on 15 February 2023 to its close on 24 September 2023. The dashed mark is the deadline Parliament records for the government's response.
- Oral evidence 2 sessions
- Report 21 Jul 2023
- Government response 24 Sep 2023
- Correspondence 15 May 2023
What it recommended 2 recommendations · 25 conclusions
2Improve mental health services data quality, sharing, and cost-effectiveness evidence.
3Evaluate ICB support for mental health services and effectiveness of central support arrangements.
4Define 'parity of esteem' for mental and physical health services, detailing standards and funding.
5Set out a plan for implementing new mental health service standards.
6Outline plans to improve and expand mental health preventive and public health services.
1Committee received evidence from Department of Health and NHS England
7Mental health workforce experiences increased burnout and turnover due to staff shortages
8Short-term funding and lack of long-term plan hinder mental health workforce development
9Progress on mental health service data collection remains slow, with many providers failing to submit
10Mental health service data remains less comprehensive and granular than physical health services
11Robust data on patient outcomes and experiences still lacking for most mental health services
12NHSE unable to explain cost-effectiveness criteria for mental health service investment decisions
13Difficulties persist in accessing and sharing data for coordinated mental health care across organisations
14NHS fails to meet waiting time standards for children and young people's eating disorder services
15Eating disorder waiting time standards unmet, while mental health standards remain too limited
16Implementation of new mental health waiting time standards for community services remains uncertain.
17Integrated Care Boards are now primarily responsible for commissioning most local NHS mental health services.
18Most Integrated Care Boards lack sufficient capacity, resources, and staff to improve local mental health services.
19Funding pressures and physical health backlogs risk Integrated Care Boards deprioritising mental health services.
20NHSE reorganisation and staffing cuts risk its capacity to monitor and hold ICBs accountable.
21Government's long-term ambition remains achieving ‘parity of esteem’ between mental and physical health services.
22Despite increased access, significant treatment gaps and long waiting lists persist for mental health services.
23A clear definition of ‘parity of esteem’ for mental health services remains absent after 12 years.
24NHS England welcomes a ‘parity of esteem’ definition; the Department refuses to provide one.
25Mental health improvement programmes underinvest in prevention and early intervention, risking long-term sustainability.
26Preventive mental health and public health services lack prioritisation and sufficient funding.
27Major conditions strategy risks losing focus on wider mental health determinants.
Evidence
Oral evidence sessions 2
- 20 Apr 2023Progress Improving Mental Health Services5 witnesses: Amanda Pritchard, Claire Murdoch, Matthew Style, Professor Sir Stephen Powis, Sir Chris Wormaldparliament.uk ↗
- 17 Apr 2023Pre-panel: Improving Mental Health Services4 witnesses: Andy Bell, Chris Dzikiti, Peter Devlin, Victoria Tzortziou-Brownparliament.uk ↗
Who gave evidence 9 witnesses
- Amanda PritchardChief Executive Officer, NHS England
- Andy BellChief Executive, Centre for Mental Health
- Chris DzikitiDirector of Mental Health, Care Quality Commission
- Claire MurdochNational Director for Mental Health, NHS England
- Matthew StyleDirector General for Secondary Care and Integration, Department of Health and Social Care
- Peter DevlinDirector of Adult Social Care and Mental Health, Essex County Council
- Professor Sir Stephen PowisNational Medical Director, NHS England
- Sir Chris WormaldPermanent Secretary, Department of Health and Social Care
- Victoria Tzortziou-BrownVice Chair for External Affairs, Royal College of GPs