Source · Select Committees · Work and Pensions Committee
5th Report - Get Britain Working: Creating a new jobs and careers service
Work and Pensions Committee
HC 1286
Published 11 September 2025
Recommendations
3
Acknowledged
National Careers Service remains under-valued and under-utilised due to funding and awareness issues
Recommendation
The National Careers Service (NCS) is an under-valued and under-utilised resource. Due to a lack of funding and pressure to meet unhelpful targets, careers advisers often can’t spend enough time with people and have to focus on low impact interventions. …
Read more
Government Response Summary
The government commits to preserving the distinct roles of careers advisers and fostering collaboration with work coaches within the new integrated service, retaining current qualification standards. It is exploring the development of a dedicated training pathway for careers advisers, with further details to be provided as the service design progresses.
Department for Work and Pensions
View Details →
Conclusions (1)
5
Conclusion
Acknowledged
Integrating careers advice into Jobcentres is an exciting opportunity: the culture of careers advice, with its focus on the individual and long-term outcomes, offers a blueprint to improve the culture of Jobcentres. However, there are risks that DWP will have to manage. Careers advice is a skilled profession, requiring qualities …
Government Response Summary
The government states that responsibility for adult careers transferred from DfE to DWP on 16 September 2025, with a commitment to maintaining alignment with DfE's provision for young people. It plans for adult careers support to be primarily digital self-service, with other channels for those needing additional support, and will work with devolved governments to ensure consistency.