Recommendation 40

However, even if the Department improves transparency, we are still concerned that the process in DWP amount to it marking its own homework. Therefore, in the longer term, we recommend DWP introduce an independent body to investigate serious harms, to improve scrutiny and ensure appropriate action is taken when cases are mishandled. DWP must ensure that it consults with relevant stakeholders, including Disabled Peoples Organisations, when setting up this body. (Recommendation, Paragraph 162) 102