Source · Select Committees · Work and Pensions Committee

Recommendation 35

35 Accepted

Unknown scale of deaths and serious harms among vulnerable claimants

Conclusion
We remain concerned that the true scale of deaths and serious harms of vulnerable claimants is currently unknown. As set out by the Chief Medical Advisor, we recognise the complexity of these cases and that being in receipt of benefits does not automatically imply culpability of the Department. However, we believe there is more work to be done to learn from serious cases. (Conclusion, Paragraph 151)
Government Response Summary
The Chief Medical Advisor is actively involved in departmental responses to Coroner-issued Prevention of Future Death reports, and a review is under consideration to strengthen this role. The role of the Caldicott Guardian was established in DWP in 2024 and continues to evolve.
Government Response Accepted
HM Government Accepted
Since 2024 the Chief Medical Advisor has been actively involved in all departmental responses to Coroner-issued Prevention of Future Death (PFD) reports. These reports are already part of the public record, reinforcing transparency and accountability. A review is currently under consideration to assess and strengthen the Chief Medical Advisor’s role in this process. As part of this, the Department will also explore how it engages with coroners to further enhance learning and prevent future harm. The role of the Caldicott Guardian was established in DWP for the first time in 2024 and continues to evolve. The Department is currently exploring how the Caldicott Guardian will be included in wider departmental ethical data considerations, including relevant commercial contracts.