Source · Select Committees · Work and Pensions Committee
Recommendation 24
24
Deferred
Ensure safeguarding publication is accessible and develop additional support toolkits for claimants.
Recommendation
DWP must ensure its new ‘approach to safeguarding’ publication is easy to use, signposts relevant support organisations, and is available in a range of languages and alternative formats. DWP should also develop an additional support toolkit to accompany this publication, to ensure information relating to available support is not lost within a lengthy policy document. This should include both a toolkit aimed at claimants and a toolkit aimed at organisations supporting claimants. (Recommendation, Paragraph 94) Preventing harm and responding to risk
Government Response Summary
The government will consider the recommendation regarding its new safeguarding publication and accompanying toolkit when the details are outlined later in the Autumn. It notes that all DWP publications already comply with an Accessible Documents Policy for various formats.
Government Response
Deferred
HM Government
Deferred
The Government will consider this recommendation when the detail on the Department’s approach to safeguarding is outlined later in the Autumn. All new publications made by DWP are checked and published on GOV.uk in line with the Accessible Documents Policy which includes a link for customers to use to request alternative formats or provide feedback on accessibility. Alternative formats include Braille, large print, audio, coloured paper, and screen-readable formats such as word and web-accessible PDF.