Source · Select Committees · Work and Pensions Committee

Recommendation 18

18

Introduce specific questions and a tick-box on benefit forms for vulnerability disclosure.

Recommendation
DWP should add a question to all benefit application forms that asks claimants if they would like to disclose anything about their personal circumstances, including medical or mental health concerns, that means they might need additional support, now or in the future. Forms should also include a simple tick-box, through which a claimant could indicate they would like DWP to reach out to them and initiate a conversation about their circumstances. (Recommendation, Paragraph 70)
Government Response

A response document is linked to this report, dated 22 July 2025. Response attribution to this conclusion has not been verified. Read the response document ↗