Source · Select Committees · Work and Pensions Committee
Recommendation 9
9
Not Addressed
Paragraph: 37
We heard repeatedly about a worrying trend of secondary scammers—scammers targeting people who have already...
Recommendation
We heard repeatedly about a worrying trend of secondary scammers—scammers targeting people who have already been the victim of a pension scam. People who have not reported their case to an appropriate body—or who have done so but not received appropriate warnings—may be unaware of the risk that secondary scammers pose. It can take many years before a person realises that they have been scammed. Once they do realise, if they do not seek the right help they are at risk of falling prey to secondary scammers. We recommend that the Pensions Regulator and the Financial Conduct Authority should use their scams awareness campaign, ScamSmart, to warn of the risk of secondary scammers.
Government response summary AI-generated
The government response details the Pensions Regulator's industry-focused Pledge campaign, which encourages organisations to combat scams and adopt a code of good practice, but does not address the recommendation to use the ScamSmart campaign to warn consumers about secondary scammers.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
37
Government Response
Not Addressed
HM Government · verbatim extract
Not Addressed
We agree the issue of secondary scammers awareness must be increased and it is an important issue. The Money and Pensions Service also provide guidance on secondary scammers. The Pensions Regulator and the Financial Conduct Authority will further consider communications about the risk of secondary scammers (recovery fraud) throughout the course of the next financial year and beyond. The Pension Regulator’s next burst of paid-for activity, which focuses on the Pledge and the pensions industry, is scheduled for September. More details on both the ScamSmart campaign and the Pledge campaign can be found in response to Recommendation 17.
Read the full response on Parliament ↗