Source · Select Committees · Work and Pensions Committee
Recommendation 8
8
Paragraph: 35
The aftermath of a pension scam can leave a victim needing to deal with several...
Recommendation
The aftermath of a pension scam can leave a victim needing to deal with several different bodies without much guidance or support. For many victims Action Fraud is the first point of contact and for those for whom it is not, it should be. We recommend that Action Fraud should have a coordinating role for pension scam victims. Anyone who contacts Action Fraud should not be required to self-direct to other bodies which may be able to help them and instead Action Fraud should set up initial appointments for them. If a potential scam victim contacts a body other than Action Fraud their case should routinely be recorded with Action Fraud, which should signpost the relevant support available.
Paragraph Reference:
35
Government Response
Acknowledged
HM Government
Acknowledged
Project Bloom is exploring options for improved coordination of industry intelligence via its National Economic Crime Centre led Intel & Ops Group. We are also emphasising the need for increased industry reporting to Action Fraud via The Pensions Regulator-led Pledge campaign, the Pension Scams Industry Group code and the City of London Police industry communications. The Government will continue to explore options with Project Bloom members for both legislative and non-legislative options for improved intelligence sharing.