Source · Select Committees · Treasury Committee

6th Report - Acceptance of cash

Treasury Committee HC 324 Published 30 April 2025
Report Status
Government responded
Conclusions & Recommendations
14 items (2 recs)
Government Response
AI assessment · 14 of 14 classified
Accepted 5
Acknowledged 2
Deferred 5
Rejected 2
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Conclusions (5)

Observations and findings
111 Conclusion Accepted
The Government and the business community must prove that the current strategy of focusing on cash access alone works, and that it works for everyone. (Conclusion)
Government Response Summary
The government highlights that the FCA's access to cash rules came into force in September 2024 and the FCA is committed to monitoring their impact, including undertaking and publishing a formal review of effectiveness with timings to be confirmed this autumn. It also notes the Bank of England's new oversight powers over wholesale cash distribution, effective from June.
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113 Conclusion Accepted
We welcome the commitment by small businesses, including convenience stores, to accepting physical cash from those who need to pay for it. We note that for some types of businesses, including market traders, cash remains fundamental to the preservation of markets. (Conclusion)
Government Response Summary
The government agrees on the importance of businesses having clear information on payment methods and highlights existing data from the British Retail Consortium, alongside ongoing work by the Payment Systems Regulator (PSR) to improve transparency of card scheme and processing fees.
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117 Conclusion Accepted
Digital payments systems are vulnerable to failure for reasons ranging from accidents or hostile actions by state actors, through to failure by a supplier in a retail bank’s digital supply chain. Physical cash has a vital role to play as a payment method that is independent, that is backed by …
Government Response Summary
The government commits to continually monitoring and evaluating payments data, including new specific data from the Bank of England's expanded surveys which now includes a question on the impact of businesses refusing cash. However, it does not see a need for annual reporting due to ongoing data evaluation.
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119 Conclusion Accepted
Cash is an enduring payment method that many people prefer to use and on which people who do not have equal access to non-cash payment methods rely. Although technology may progress further and reduce the number of people who rely on cash, demand for physical cash will always exist. The …
Government Response Summary
The government recognises the importance of cash for vulnerable groups and commits to publishing a Financial Inclusion Strategy later this year, which will include a committee to examine barriers to accessing appropriate financial products and services.
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121 Conclusion Accepted
The Department for Business and Trade, the Ministry of Housing, Communities and Local Government and HM Treasury must work together to challenge businesses and local government to set out how they are supporting financial inclusion, particularly for people who rely on cash due to their disabilities, in line with the …
Government Response Summary
The government agreed on the importance of financial inclusion but stated that businesses decide payment methods and the Equality Act 2010 does not mandate cash acceptance. It highlighted existing legal obligations for businesses and public authorities to consider reasonable adjustments for disabled persons.
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