Home / Sources / Select Committees / Scottish Affairs Committee / Access to cash in Scotland
Index live
Select Committee · Scottish Affairs Committee

Access to cash in Scotland

Status: Closed Opened: 12 Jan 2022 Closed: 3 May 2023 5 recommendations 9 conclusions 1 report

The non-inquiry sessions will focus on access to cash and financial services in Scotland. The non-inquiry sessions are likely to: Understand the impact of bank branch closures on Scottish communities and workers Assess measures to ensure access to cash for consumers in Scotland Analyse the viability of alternatives to ATMs and bank branches, including the … Show more

Clear

Reports

1 report
Title HC No. Published Items Response
Second Report - Access to cash in Scotland HC 80 11 Jul 2022 14 Responded

Recommendations & Conclusions

2 items
6 Recommendation Second Report - Access to cash in Scotl… Rejected

We believe the issue of cash acceptance in a retail setting requires further investigation.

We believe the issue of cash acceptance in a retail setting requires further investigation. We recommend that the UK Government should consider asking the Financial Conduct Authority (FCA) to investigate and monitor cash acceptance levels across the UK. If the FCA find a substantial number of retailers refusing to accept … Read more

Government response AI summary
The government declined to ask the FCA to investigate cash acceptance levels, stating that it should remain the choice of individuals and organizations as to whether to accept cash or card.
Read full response →
Scotland Office
9 Recommendation Second Report - Access to cash in Scotl… Rejected

We recommend that the UK Government should clarify their position on how the Financial Services...

We recommend that the UK Government should clarify their position on how the Financial Services and Markets Bill will interact with pre-existing industry-led solutions such as LINK’s Financial Inclusion Programme. Currently, LINK’s Financial Inclusion Programme is reliant on the voluntary membership of card issuers and ATM operators. We recommend that … Read more

Government response AI summary
The government stated that it's not their intention for the Bill to determine how industry provides access to cash facilities; instead, the Bill provides the FCA with powers to ensure reasonable provision of access to cash withdrawal and deposit facilities.
Read full response →
Scotland Office

Oral evidence sessions

3 sessions
Date Witnesses
23 May 2022 John Glen · HM Treasury, Laura Mountford · HM Treasury View ↗
7 Feb 2022 Carol Anderson · TSB, Fergus Murphy · Virgin Money UK, Martin Kearsley · Post Office, Reza Attar-Zadeh · Santander UK, Ricky Diggins · Lloyds Banking Group View ↗
17 Jan 2022 Adrian Roberts · LINK, David Postings · UK Finance, Debbie Hutchings · Unite the Union, Richard Cooper · Cardtronics Division, Richard Piggin · Which? View ↗

Who gave evidence

12 witnesses
WitnessOrganisationSessions
Adrian Roberts · Chief Commercial Officer LINK 1
Carol Anderson · Branch Banking Director TSB 1
David Postings · Chief Executive UK Finance 1
Debbie Hutchings · Regional Officer Unite the Union 1
Fergus Murphy · Group Chief Customer Experience Officer Virgin Money UK 1
John Glen · Minister of State (Economic Secretary) HM Treasury 1
Laura Mountford · Deputy Director - Payments and Fintech HM Treasury 1
Martin Kearsley · Banking Director Post Office 1
Reza Attar-Zadeh · Head of Customer Interactions Santander UK 1
Richard Cooper · Executive Director, Marketing Cardtronics Division 1
Richard Piggin · Head of External Affairs Which? 1
Ricky Diggins · Community Bank Business Delivery Director Lloyds Banking Group 1

Correspondence

7 letters
DateDirectionTitle
20 Jun 2022 To cttee Letter from John Glen, Economic Secretary, HM Treasury, on the follow-up to acc…
20 Jun 2022 To cttee Letter from Duncan Cockburn, CEO, OneBanks, on the follow-up to access to cash
14 Jun 2022 — Policy briefing from Age Scotland on Access to cash in Scotland, dated May 2022
7 Mar 2022 To cttee Letter from Andrew McIntyre, Senior Communications Manager, Scotland, TSB, fol…
31 Jan 2022 To cttee Letter from Duncan Cockburn, CEO, OneBanks, on access to cash and the OneBanks…
18 Jan 2022 To cttee Letter from Richard Cooper, Executive Director–Marketing, NCR, Cardtronics Divi…
25 Oct 2021 To cttee Letter from Debbie Hutchings, Regional Officer, Unite the Union, on Virgin Mone…

Meetings & visits

2 items
DateTypeDetail
17 Oct 2022 Formal meeting (private meeting) — · Room 15, Palace of Westminster
5 Jul 2022 Formal meeting (private meeting) — · Room 5, Palace of Westminster