Recommendation 20

The Prime Minister should appoint a cabinet-level minister responsible for driving effective digital transformation across the public sector and supporting other ministers in this work. A permanent secretary-level Government Chief Digital Officer and head of GDS should be appointed to support them, with the publication of a detailed delivery plan in the form of a command paper as their first task. The government should publish a live dashboard of progress made against commitments set out in the delivery plan, which details what has been delivered, where priorities or delivery timetables have been revised, and any relevant policy announcements. (Recommendation, Paragraph 61) Barriers to effective digital transformation Barrier one: Hype