Source · Select Committees · Science, Innovation and Technology Committee
Recommendation 21
21
The government is right to highlight the potential for technology to support better public service...
Conclusion
The government is right to highlight the potential for technology to support better public service delivery. But its estimate that the digitisation of public services could deliver an annual saving of £45 billion is worryingly optimistic. While assumptions are an unavoidable part of economic projections, hyperbole diminishes the case for change. (Conclusion, Paragraph 68)