Recommendation 30

We recommend the Home Office requires forces to record data on all protected characteristics of complainants with the aim of achieving a greater understanding of who is making complaints, the outcomes of those complaints, and the extent to which there is disproportionality. Professional Standards Departments should analyse the data and adopt a “reform or explain” approach. To ensure transparency and scrutiny, this data should be submitted to the Independent Office for Police Conduct and made publicly available in a clear and accessible way on a regular basis.