Recommendation 29

It is vital that policing understands who is making complaints, why they are doing so and what the outcomes are. Ethnic disproportionalities exist across areas such as stop and search and use of force, and the generally lower levels of confidence in the police amongst many people from Black and minority ethnic communities, make this particularly important. More understanding is also needed of the experiences of complaining among people with other protected characteristics. (Paragraph 69) Policing priorities 63