Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 9
9
Paragraph: 39
The Committee appreciates that there are issues to address with the use of mediation, such...
Recommendation
The Committee appreciates that there are issues to address with the use of mediation, such as the fact that the PHSO cannot publish the details of parties’ engagement through private mediation. However, finding solutions to these issues should be a priority for the PHSO in order to improve its overall efficiency and quality of service. The Committee should develop a plan for how mediation capability will be built up within the organisation, with a target date for when the PHSO expects to be able to resolve 25% of cases by mediation.
Paragraph Reference:
39
Government Response
A response document is linked to this report, dated 16 June 2023. Response attribution to this conclusion has not been verified. Read the response document ↗