Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 7
7
Paragraph: 37
The Committee welcomes the improvements the PHSO has made to its website to give clarity...
Recommendation
The Committee welcomes the improvements the PHSO has made to its website to give clarity on how complaints will be considered using the severity of injustice scale. However, as indicated in the PHSO’s response to the Committee’s PHSO Scrutiny 2020–21 Report in May 2022, the PHSO should report back to the Committee in its response to this Report on whether more detailed information could be provided on its website to give members of the public and Members of Parliament an indication of how long it may take for a case to be considered.
Paragraph Reference:
37
Government Response
A response document is linked to this report, dated 16 June 2023. Response attribution to this conclusion has not been verified. Read the response document ↗