Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 34
34
Paragraph: 126
The Government must commit to ensuring social housing tenants get the same levels of compensation...
Recommendation
The Government must commit to ensuring social housing tenants get the same levels of compensation it has said tenants in the PRS will be entitled to under its proposals for a new ombudsman. We recommend it does this by amending the Social Housing (Regulation) Bill to include provisions setting out that the ombudsman may award compensation of up to £25,000. If not, it should publish its justification for treating social housing tenants and PRS tenants differently. Whether it commits to doing this or not, we call on the ombudsman to immediately increase the levels of compensation it awards. We also recommend that it include among those things for which it may award compensation an explicit reference to loss of earnings incurred when tenants take time off work to wait for repairs teams that do not turn up.
Paragraph Reference:
126
Government Response
A response document is linked to this report, dated 24 October 2022. Response attribution to this recommendation has not been verified. Read the response document ↗