Source · Select Committees · Housing, Communities and Local Government Committee

Recommendation 18

18 Acknowledged Paragraph: 76

We urge the Government and the Regulator of Social Housing to work together to ensure...

Recommendation
We urge the Government and the Regulator of Social Housing to work together to ensure the TSMs and the access-to-information scheme are implemented in such a way that tenants can have confidence in their reliability and effectiveness as a means of holding their provider to account. We also recommend that the regulator set out how it intends to monitor and review the performance of the TSMs, with a view to making improvements if they are not delivering for tenants.
Government Response Summary
The government has published a final suite of TSMs, which they will use as a source of regulatory intelligence, and they intend to review their TSM requirements at an appropriate point after implementation.
Paragraph Reference: 76
Government Response Acknowledged
HM Government Acknowledged
8. In relation to the TSMs, following a period of consultation which concluded earlier this year, we have recently published a final suite of TSMs. We welcome the fact that over half of the respondents to this consultation were social housing tenants. We want TSMs to be a valuable source of information for tenants as well as landlords themselves. We will use TSM information as one of our sources of regulatory intelligence. In developing the measures, we have strived to achieve the white paper’s aims for TSMs. In our consultation we also set out a number of principles for the TSMs, one of which is that the TSMs should ensure comparability of performance so far as is possible and limit the scope for gaming. We intend to review our TSM requirements at an appropriate point after implementation, to ensure that they are working as an effective tool for tenants and for us. (Paragraph 76)