Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 12
12
Accepted
We recommend that housing providers put in place systems for regularly monitoring the condition of...
Recommendation
We recommend that housing providers put in place systems for regularly monitoring the condition of their stock, rather than relying on tenants to report problems. We also 70 The Regulation of Social Housing recommend that, as part of its review of the consumer standards, the Regulator of Social Housing consider amending its home standard to place a specific requirement on providers to regularly monitor their stock. (Paragraph 50) The treatment of tenants
Government Response Summary
The government agrees it is imperative that providers understand the condition of their stock, referencing the Consumer Regulation Review 2021/22 and highlighting the importance of good quality stock condition data and accurate reporting of compliance with the Decent Homes Standard (DHS).
Government Response
Accepted
HM Government
Accepted
3. We agree that it is imperative that providers understand the condition of their stock in order for them to ensure they provide homes of a decent quality. Our recently published Consumer Regulation Review 2021/221 sets out the importance of providers having accurate data about the condition and safety of tenants’ homes, as well as about the diverse needs of their tenants. In some of the cases where we have found a breach of our consumer standards, providers did not have accurate data about their stock, which contributed to our finding a breach of our standards. In the current Statistical Data Return we have emphasised the particular importance of providers having good quality stock condition data and accurate reporting of compliance with the Decent Homes Standard (DHS). We