Themes | Workforce & Staffing | The Accountability Index

Staff training and development

Lack of effective systems to ensure staff receive appropriate training, ongoing support, professional development, supervision, and appraisal.

4,931 items 20 sources 36 inquiries

Strongest theme matches

Mixed across source types and ranked by classifier confidence plus text match strength.

Indicative ranking
Inquiry recommendation
100match
AFA-3 - Board and senior leadership development
Urology Services Inquiry
The Inquiry recommends: • The Department implements and funds a bespoke, regional leadership development programme for Board members and senior leaders, co-designed with external expertise including specific training in patient safety. This will complement the recently updated Board Handbook which provides excellent guidance and, if used as intended, should provide the basis for an effective Board. Such a...
Matched on terms: development, staff, training
Inquiry recommendation
95match
AFA-6 - Medical leadership and doctors in difficulty
Urology Services Inquiry
The Inquiry recommends that: • There must be sustained investment in leadership development for doctors at all career stages. Improvements discussed in the Medical Management and Leadership chapter should continue. The Department should establish a dedicated regional programme to strengthen medical leadership and management. This programme should focus on all aspects of medical management and leadership; aid continuous...
Matched on terms: development, staff, training
CQC action
95match
Royal Victoria Infirmary
Must Do
The service must ensure newly qualified midwifery staff receive the appropriate support, training, professional development, and supervision as is necessary to enable them to carry out their duties.
Matched on terms: development, staff, training
Inquiry recommendation
91match
WATE-(25) - Provide appropriate and timely induction training for new residential child care staff
Waterhouse Inquiry
Social Services Departments should ensure that appropriate and timely induction training is provided for all newly recruited residential child care staff.
Matched on terms: staff, training
HSSIB recommendation
90match
Investigating under the Patient Safety Incident Response Framework (PSIRF): sharing HSSIB learning for future development
Increase access to education and training, focused on the application of system-based tools, and taught by people with demonstrable expertise, to help staff to carry out system-based investigations.
Matched on terms: development, staff, training
Committee recommendation
89match
#9 - 1st Report – Employment support for disabled people: Connect to Work
Work and Pensions Committee
The effectiveness of employment support depends on the quality and expertise of those delivering it. Despite a shared skill base across programmes, providers continue to face challenges in recruiting and retaining staff with specialist expertise, reflecting wider labour market pressures. While the government has recognised the need for continued investment and training, greater clarity on how workforce development...
Matched on terms: development, staff, training
Detention investigation recommendation
89match
Independent Investigation into Concerns about Brook House Immigration Removal Centre - Rec R16
The SMT and DCMs at Brook House must ensure that all staff are subject to an effective annual appraisal process that results in identifying and addressing training and other developmental needs. (To be completed within 3 months)
Matched on terms: development, staff, training
Inquiry recommendation
87match
R60 - Staff CCTV training
Muckamore Abbey Inquiry
All staff should receive training on the reasons for the use of CCTV and the processes for its analysis.
Matched on terms: staff, training
Committee recommendation
85match
#11 - Second Report: Merging success: Bringing together the FCO and DFID
Foreign Affairs Committee
To ensure this goal is achievable, all staff in the FCDO working on development should have a thorough understanding of the international aid transparency frameworks and standards they are working towards. We recommend that all FCDO staff working on development projects or overviewing diplomatic outreach where aid is an element of the relationship, receive comprehensive training on the...
Matched on terms: development, staff, training
Committee recommendation
85match
#8 - Second Report: Merging success: Bringing together the FCO and DFID
Foreign Affairs Committee
Diplomacy and development require different but complementary skillsets; it is vitally important that staff are clear on what specific skills staff will need to develop in order to undertake their responsibilities effectively and to progress in the new Department. Early indications should be given as to the skills and competencies that staff throughout the merged Department will be...
Matched on terms: development, staff, training
HSSIB recommendation
85match
Insulin: supporting safe self-administration for patients in the community with a disability
How does your organisation ensure that staff supporting the development of a person’s competency have the required knowledge and skills to provide that training and education in relation to diabetes and insulin?
Matched on terms: development, staff, training
Scottish FAI
85match
Sharman Weir
Jan 2003
I recommend: (a)That the Queen Mother's Hospital should identify a lead obstetric consultant to develop a system for the management of patients with pre-eclampsia and eclampsia. This should include protocol development and updating, and appropriate staff training. (b)That the training of all junior medical staff at the Queen Mother's Hospital should include their being taught (1) about the...
Matched on terms: development, staff, training
IMB recommendation
84match
Bullingdon (2020)
The recruitment of new officers over the last two years has been welcome, but the prison has lost many experienced officers, and many current members of uniformed staff have relatively little experience of working in a prison environment (see above, description of the prison, 3.1.1). How will the prison service take steps to address the issue of retaining...
Matched on terms: development, staff, training
Inquiry recommendation
83match
AFA-5 - Serious Adverse Incidents
Urology Services Inquiry
We recommend that: • The new SAI framework is fully implemented by the Department. There should be regional support for those leading the improvement in the serious incident processes in each Trust. This involves ongoing feedback and backing for Trusts in terms of making the best use of the new framework and training staff to understand it. Departmental...
Matched on terms: staff, training
Inquiry recommendation
83match
R58 - CCTV for staff training consideration
Muckamore Abbey Inquiry
Those drafting the policy should consider whether CCTV could ever be used for staff training and, if so, how this would be done.
Matched on terms: staff, training
Inquiry recommendation
83match
WATE-(29) - Make specialist post-qualifying child care training widely available for senior staff
Waterhouse Inquiry
Suitable specialist training in child care at post-qualifying level should be made widely available and, in particular, to the senior residential care staff of children's homes and to field social workers.
Matched on terms: staff, training
Inquiry recommendation
83match
WATE-(28) - Promote and validate training in safe restraint methods for child care staff
Waterhouse Inquiry
Central government should take the initiative to promote and validate training in safe methods of restraint with a view to making such training readily available for residential child care staff and foster parents.
Matched on terms: staff, training
Inquiry recommendation
83match
WATE-(26) - Implement Utting's recommendations for children's home staff training expeditiously
Waterhouse Inquiry
The Tribunal endorses all five of the most recent recommendations of Sir William Utting in "People Like Us"918 in relation to the content and provision of training for staff in children's homes and the care units of residential special schools and recommends that they should be implemented as expeditiously as possible.
Matched on terms: staff, training
Inquiry recommendation
83match
FENN-87 - Make detailed staff training records locally available to station supervisors
Fennell Inquiry
Detailed records of all training given to individual staff shall be available locally to station supervisors.
Matched on terms: staff, training
Inquiry recommendation
83match
FENN-86 - Review station staff fire and safety training based on consultant advice
Fennell Inquiry
Fire and safety training for station staff shall be reviewed in the light of the advice from consultants.
Matched on terms: staff, training
Inquiry recommendation
83match
FENN-85 - Provide fire safety training for cleaning and engineering staff on stations
Fennell Inquiry
Fire safety training for cleaning and engineering staff working on stations shall be provided. London Underground must obtain expert advice.
Matched on terms: staff, training
Inquiry recommendation
83match
FENN-83 - Provide biannual fire and safety training for non-supervisory and shop staff
Fennell Inquiry
Every six months fire and safety training must be provided for non-supervisory staff and booking clerks. Staff must be given site familiarisation training before they are permitted to take part in the running of the station. Specific provision shall be made for the instruction of staff in shops and other premises in Underground stations.
Matched on terms: staff, training
CQC action
83match
The County Hospital
Must Do
The provider must ensure it has sufficient numbers of suitably qualified, competent, skilled and experienced staff who receive such appropriate training to carry out the duties they are employed to perform and ensure staff are trained to the right competency in safeguarding and life support. The provider must have sufficient medical staff to run the department safely and...
Matched on terms: staff, training
IOPC learning recommendation
83match
Police response to an abandoned emergency call – Cleveland Police, March 2020
​The IOPC recommends that Cleveland Police take steps to ensure all current and future officers and staff that work in the control room receive sufficient training, in order to perform their roles effectively. Refresher training should be provided as necessary, particularly when changes are made to the processes and/or systems. This follows an IOPC investigation where Cleveland Police...
Matched on terms: staff, training
IOPC learning recommendation
83match
Operation Hotton recommendations - Metropolitan Police Service, September 2021
The IOPC recommends that the MPS should review and ensure the adequacy of its current training and guidance on the requirement by police officers to report, challenge or take action against the conduct of colleagues. This should include the responsibilities under the College of Policing Code of Ethics, available routes of reporting and the support available for those...
Matched on terms: staff, training
Inquiry recommendation
82match
26 - Youth Custody Service safeguarding training
IICSA
The Chair and Panel recommend that the Youth Custody Service takes steps to ensure that its training provides staff with an appropriate understanding of safeguarding in the context of the secure estate, and that this is regularly reviewed and updated.
Matched on terms: staff, training
Inquiry recommendation
82match
R17 - Co-production training
Muckamore Abbey Inquiry
Creating a co-produced care environment, where people with learning disabilities, families and professionals work collaboratively, requires a fundamental shift in practice. As well as organisational commitments, staff will need education and facilitation to transition to this way of working. Specific training in co-production should be designed and delivered to all those caring for people with learning disabilities and...
Matched on terms: staff, training
PFD report
81match
Anne-Marie Katherine Ellement
Mar 2014 · Wiltshire & Swindon
The Armed Forces' victim support code lacks specific provision for serious sexual assault victims within the military, and staff managing suicide vulnerability risk assessments receive insufficient training and follow-up.
Matched on terms: staff, training
Committee recommendation
81match
#32 - 2nd Report - Reading for Pleasure
Education Committee
The Department should introduce ongoing continuing professional development for primary and secondary school teachers on reading for pleasure and monitor take-up to ensure that as many teachers as possible are trained in best practice. As a first step, it should evaluate the effectiveness of the Transforming Schools Reading Culture programme on training teachers to promote reading for pleasure...
Matched on terms: development, training
Committee recommendation
81match
#8 - 1st Report - Black people’s experiences of homelessness
Women and Equalities Committee
The government should work with local authorities to ensure that their staff are fully equipped to provide equal support to all racial and ethnic groups in need. We are sympathetic to calls for anti-racism training and guidance. We call on the government to consider the merits of including a module on ensuring fairness of process in the new...
Matched on terms: staff, training
Committee recommendation
81match
#13 - Third Report - Social care: funding and workforce
Health and Social Care Committee
As part of its long-term proposals for the future of social care, we recommend that the Government work with Skills for Care and the social care sector to bring forward a plan to streamline the training of social care workers in order to improve routes of entry to the profession and improve career progression for existing social care...
Matched on terms: development, staff, training
IOPC learning recommendation
81match
Recommendation - Thames Valley Police, February 2026
The IOPC recommends that Thames Valley Police (TVP) take steps to satisfy themselves that complaint handlers and investigating officers outside the Professional Standards Department (PSD) are being properly supported in their role. In doing so, TVP should review what training, guidance and support complaint handlers are receiving and whether there are any gaps or areas for improvement. This...
Matched on terms: development, training
IMB recommendation
81match
Bullingdon (2021)
There continues to be a high proportion of staff with limited experience. In some instances, these staff have no experience of the prison regime before Covid-19. How will the Governor ensure that these staff receive appropriate training so that they can carry out their duties effectively?
Matched on terms: staff, training
IMB recommendation
81match
Ranby (2024)
There continues to be a high proportion of new staff with limited experience. What further steps will the Governor take to ensure these officers receive further appropriate training to enable them to carry out their duties effectively?
Matched on terms: staff, training
Detention investigation recommendation
81match
Independent Investigation into Concerns about Brook House Immigration Removal Centre - Rec R9
The SMT and G4S managers should undertake regular and systematic evaluation and quality assurance of the training provided at Gatwick IRCs to ensure that staff receive training of a consistently high standard; that it meets the operational needs of the IRCs, trains and develops staff appropriately and promotes appropriate values. (To be completed within 3 months)
Matched on terms: staff, training
ICIBI recommendation
80match
An inspection of the use of deprivation of citizenship by the Status Review Unit (April – June 2023)
Training and Guidance - Review the resourcing and role specific training required by the training team to ensure they are equipped with the skills, knowledge, and resource to meet the needs of the department. Plans to increase business embedded training resource by making training a required task for some senior staff has already been put into place and...
Matched on terms: development, staff, training
Inquiry recommendation
78match
48 - Mandatory Catholic safeguarding training
IICSA
The Catholic Bishops' Conference of England and Wales should ensure that safeguarding training is mandatory for all staff and volunteers in roles where they work with children or victims and survivors of abuse. It should also be a requirement that regular refresher training is completed. The training should consider the impact of child sexual abuse, including the impact...
Matched on terms: staff, training
Inquiry recommendation
78match
FENN-82 - Provide biennial refresher training for management and supervisors on station emergency control
Fennell Inquiry
Every two years all management and supervisory staff shall receive refresher training in controlling station emergencies, and the use of fire and communications equipment.
Matched on terms: staff, training
Committee recommendation
78match
#32 - Set out plans to improve primary care practitioners' training in women’s reproductive health conditions.
Women and Equalities Committee
The Department of Health and Social Care should set out plans to improve the accessibility and take up of professional development in women’s reproductive health conditions among practitioners in primary care. Those plans should include allocating increased funding for training on reproductive health conditions and protected time for GPs to undertake that training.
Matched on terms: development, training
PFD report
77match
William Kent
Jan 2014 · Surrey
Staff lacked awareness and received insufficient training on the harmful side-effects of Haz-Tab granules when used with urine, compounded by unclear usage instructions.
Matched on terms: staff, training
PFD report
77match
Adrian Cowan
Feb 2014 · London (North)
The trust's emergency policy lacked clear guidance and a requirement to call a duty doctor, and nursing staff were unable to calmly apply basic life support training during a patient collapse.
Matched on terms: staff, training
NAO recommendation
77match
Progress with the merger of the Foreign & Commonwealth Office (FCO) and the Department for International Development (DFID)
FCDO should continue work to clarify opportunities for career progression within the department and support staff to navigate them. Staff still lack clarity around career progression and capability requirements in the merged organisation. FCDO has developed a new capability framework and should prioritise work to implement this and identify where it has gaps, and the opportunities available for...
Matched on terms: development, staff
Committee recommendation
77match
#16 - 6th Report - The Access to Work scheme
Public Accounts Committee
Following the evidence session, in May 2026, the Department announced a plan of action to clear the backlog of applications by September 2027. It said that it would recruit an additional 480 case staff to process the higher volume of applications – the recruitment process had begun, and new case managers would receive extensive training to handle complex...
Matched on terms: staff, training
Committee recommendation
77match
#5 - 6th Report - The Access to Work scheme
Public Accounts Committee
Deciding what workplace support the scheme should fund for each individual applicant is difficult and the Department’s case managers need more support to help them make consistent decisions. The Department intends that the support funded through the scheme is tailored to a worker’s individual needs. However, assessing what each applicant requires is complex and resource-intensive. In 2024–25, 37,900...
Matched on terms: staff, training
Committee recommendation
77match
#16 - Third Report - From Srebrenica to a safer tomorrow: Preventing future mass atrocities around the world
International Development Committee
The FCDO must mandate short, introductory atrocity prevention training for all Ambassadors/Heads of UK Missions, with a refresher every three years and more in- depth training for at-risk countries. Training should also be mandatory for other key Embassy staff, such as conflict advisers and military attachés, in priority countries. The UK may benefit from studying similar training provided...
Matched on terms: development, staff, training
HSSIB recommendation
77match
Electronic prescribing and medicines administration systems and safe discharge
During the implementation of any new digital system, benefits may be realised by redesigning work practices to ensure the new system is fully embedded, with staff training/engagement to support this.
Matched on terms: staff, training
CQC action
77match
Worthing Hospital
Must Do
The trust must ensure appropriate training, in line with guidance, is in place and completed by staff to support patients with learning disabilities, dementia and autism.
Matched on terms: staff, training
CQC action
77match
The Princess Royal Hospital
Must Do
The trust must ensure all staff complete mandatory and legally required training and receive an appraisal.
Matched on terms: staff, training
CQC action
77match
St Richard's Hospital
Must Do
The trust must ensure appropriate training, in line with guidance, is in place and completed by staff to support patients with learning disabilities, dementia and autism.
Matched on terms: staff, training
HMICFRS recommendation
77match
FRS 2018-19 CoC Recommendations: Northamptonshire Fire and Rescue Service
Recommendation
Cause of concern: Northamptonshire FRS needs to ensure that it has systems in place to effectively provide, record and monitor risk-critical training. Recommendation: By September 2019 the service must ensure that it provides, assesses and accurately records suitable operational training and that all operational staff have the proper risk-critical skills.
Matched on terms: staff, training
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