Staff training and development
Lack of effective systems to ensure staff receive appropriate training, ongoing support, professional development, supervision, and appraisal.
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
CQC action
95match
Winterton House
Staff did not always have sufficient skills and knowledge to enable them to support people living with dementia. Persons employed by the service provider in the provision of a regulated activity did not receive appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform....
Matched on
terms: development, staff, training
CQC action
95match
Haisthorpe House
The provider must ensure people who used services are cared for and supported by staff that are appropriately supported by the provider to enable them to deliver care and treatment safely to people because staff have received appropriate training, professional development and supervision.
Matched on
terms: development, staff, training
CQC action
93match
Ash Court Care Centre - Camden
The registered person had not ensured that staff received such appropriate training and professional development as is necessary to enable them to carry out the duties they were employed to perform. Regulation 18 (2) (a)
Matched on
terms: development, staff, training
Inquiry recommendation
91match
WATE-(25) - Provide appropriate and timely induction training for new residential child care staff
Social Services Departments should ensure that appropriate and timely induction training is provided for all newly recruited residential child care staff.
Matched on
terms: staff, training
Inquiry recommendation
91match
BRIS-67 - Focus NHS leadership investment on joint, multi-professional training for all staff
The NHS’s investment in developing and funding programmes in leadership skills should be focused on supporting joint education and multi-professional training, open to nurses, doctors, managers and other healthcare professionals.
Matched on
terms: staff, training
Committee recommendation
89match
#9 - 1st Report – Employment support for disabled people: Connect to Work
The effectiveness of employment support depends on the quality and expertise of those delivering it. Despite a shared skill base across programmes, providers continue to face challenges in recruiting and retaining staff with specialist expertise, reflecting wider labour market pressures. While the government has recognised the need for continued investment and training, greater clarity on how workforce development...
Matched on
terms: development, staff, training
Detention investigation recommendation
89match
Independent Investigation into Concerns about Brook House Immigration Removal Centre - Rec R16
The SMT and DCMs at Brook House must ensure that all staff are subject to an effective annual appraisal process that results in identifying and addressing training and other developmental needs. (To be completed within 3 months)
Matched on
terms: development, staff, training
Inquiry recommendation
87match
R60 - Staff CCTV training
All staff should receive training on the reasons for the use of CCTV and the processes for its analysis.
Matched on
terms: staff, training
Committee recommendation
85match
#11 - Second Report: Merging success: Bringing together the FCO and DFID
To ensure this goal is achievable, all staff in the FCDO working on development should have a thorough understanding of the international aid transparency frameworks and standards they are working towards. We recommend that all FCDO staff working on development projects or overviewing diplomatic outreach where aid is an element of the relationship, receive comprehensive training on the...
Matched on
terms: development, staff, training
Committee recommendation
85match
#8 - Second Report: Merging success: Bringing together the FCO and DFID
Diplomacy and development require different but complementary skillsets; it is vitally important that staff are clear on what specific skills staff will need to develop in order to undertake their responsibilities effectively and to progress in the new Department. Early indications should be given as to the skills and competencies that staff throughout the merged Department will be...
Matched on
terms: development, staff, training
IMB recommendation
84match
Bullingdon (2020)
The recruitment of new officers over the last two years has been welcome, but the prison has lost many experienced officers, and many current members of uniformed staff have relatively little experience of working in a prison environment (see above, description of the prison, 3.1.1). How will the prison service take steps to address the issue of retaining...
Matched on
terms: development, staff, training
Inquiry recommendation
83match
R58 - CCTV for staff training consideration
Those drafting the policy should consider whether CCTV could ever be used for staff training and, if so, how this would be done.
Matched on
terms: staff, training
Inquiry recommendation
83match
WATE-(29) - Make specialist post-qualifying child care training widely available for senior staff
Suitable specialist training in child care at post-qualifying level should be made widely available and, in particular, to the senior residential care staff of children's homes and to field social workers.
Matched on
terms: staff, training
Inquiry recommendation
83match
WATE-(28) - Promote and validate training in safe restraint methods for child care staff
Central government should take the initiative to promote and validate training in safe methods of restraint with a view to making such training readily available for residential child care staff and foster parents.
Matched on
terms: staff, training
Inquiry recommendation
83match
WATE-(26) - Implement Utting's recommendations for children's home staff training expeditiously
The Tribunal endorses all five of the most recent recommendations of Sir William Utting in "People Like Us"918 in relation to the content and provision of training for staff in children's homes and the care units of residential special schools and recommends that they should be implemented as expeditiously as possible.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-87 - Make detailed staff training records locally available to station supervisors
Detailed records of all training given to individual staff shall be available locally to station supervisors.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-86 - Review station staff fire and safety training based on consultant advice
Fire and safety training for station staff shall be reviewed in the light of the advice from consultants.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-85 - Provide fire safety training for cleaning and engineering staff on stations
Fire safety training for cleaning and engineering staff working on stations shall be provided. London Underground must obtain expert advice.
Matched on
terms: staff, training
Inquiry recommendation
83match
FENN-83 - Provide biannual fire and safety training for non-supervisory and shop staff
Every six months fire and safety training must be provided for non-supervisory staff and booking clerks. Staff must be given site familiarisation training before they are permitted to take part in the running of the station. Specific provision shall be made for the instruction of staff in shops and other premises in Underground stations.
Matched on
terms: staff, training
CQC action
83match
Verve Health
The service must ensure staff including those who work at the service but are not directly employed have the right skills and training to meet the needs of the service users in their care and that they receive a full induction to the service before they start work, ongoing training and that staff receive regular appraisals, supervision and...
Matched on
terms: staff, training
CQC action
83match
Laurel Lodge Care Home
The provider must ensure that persons employed in the provision of a regulated activity receive such appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: development, training
CQC action
83match
Unit 4 Cornishway Industrial Estate
The provider must ensure that staff are competent, receives such appropriate training, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: staff, training
CQC action
83match
Stirling Park Residential Home
Persons employed by the service provider in the provision of a regulated activity must receive such appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: development, training
CQC action
83match
Pheonix Healthcare
The registered person must ensure persons employed by the service provider receive such appropriate support, training, professional development, supervision and appraisal as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: development, training
CQC action
83match
Lambeth and Southwark Mencap
The provider must ensure compliance with Regulation 18 HSCA RA Regulations 2014 (Staffing) by addressing that staff were not fully supported to receive regular training, supervision or appraisal.
Matched on
terms: staff, training
CQC action
83match
Heritage Healthcare-Middlesbrough
The provider must ensure sufficient and appropriately supported staff, including proper induction, supervision, appraisals, and training.
Matched on
terms: staff, training
IOPC learning recommendation
83match
Police response to an abandoned emergency call – Cleveland Police, March 2020
The IOPC recommends that Cleveland Police take steps to ensure all current and future officers and staff that work in the control room receive sufficient training, in order to perform their roles effectively. Refresher training should be provided as necessary, particularly when changes are made to the processes and/or systems.This follows an IOPC investigation where Cleveland Police failed...
Matched on
terms: staff, training
IOPC learning recommendation
83match
Operation Hotton recommendations - Metropolitan Police Service, September 2021
The IOPC recommends that the MPS should review and ensure the adequacy of its current training and guidance on the requirement by police officers to report, challenge or take action against the conduct of colleagues. This should include the responsibilities under the College of Policing Code of Ethics, available routes of reporting and the support available for those...
Matched on
terms: staff, training
Inquiry recommendation
82match
R17 - Co-production training
Creating a co-produced care environment, where people with learning disabilities, families and professionals work collaboratively, requires a fundamental shift in practice. As well as organisational commitments, staff will need education and facilitation to transition to this way of working. Specific training in co-production should be designed and delivered to all those caring for people with learning disabilities and...
Matched on
terms: staff, training
PFD report
81match
Anne-Marie Katherine Ellement
The Armed Forces' victim support code lacks specific provision for serious sexual assault victims within the military, and staff managing suicide vulnerability risk assessments receive insufficient training and follow-up.
Matched on
terms: staff, training
Committee recommendation
81match
#13 - Third Report - Social care: funding and workforce
As part of its long-term proposals for the future of social care, we recommend that the Government work with Skills for Care and the social care sector to bring forward a plan to streamline the training of social care workers in order to improve routes of entry to the profession and improve career progression for existing social care...
Matched on
terms: development, staff, training
CQC action
81match
The Goddards
The provider must ensure staff receive such appropriate support and training, as is necessary to enable them to carry out the duties they are employed to perform.
Matched on
terms: staff, training
CQC action
81match
Spindrift Care Home Limited
Not all staff had received appropriate training to ensure they had the knowledge and skills to meet people's needs. Staff had not received a regular appraisal. The provider had not ensured a sufficient number of suitably qualified, skilled and experienced staff were deployed at all times.
Matched on
terms: staff, training
CQC action
81match
Beech Close
The provider had failed to ensure staff attended or accessed training, learning and development relevant to their role to enable them to meet people's needs and promote safety, which included first aid training.
Matched on
terms: development, staff, training
IOPC learning recommendation
81match
Recommendation - Thames Valley Police, February 2026
The IOPC recommends that Thames Valley Police (TVP) take steps to satisfy themselves that complaint handlers and investigating officers outside the Professional Standards Department (PSD) are being properly supported in their role. In doing so, TVP should review what training, guidance and support complaint handlers are receiving and whether there are any gaps or areas for improvement. This...
Matched on
terms: development, training
IMB recommendation
81match
Bullingdon (2021)
There continues to be a high proportion of staff with limited experience. In some instances, these staff have no experience of the prison regime before Covid-19. How will the Governor ensure that these staff receive appropriate training so that they can carry out their duties effectively?
Matched on
terms: staff, training
IMB recommendation
81match
Ranby (2024)
There continues to be a high proportion of new staff with limited experience. What further steps will the Governor take to ensure these officers receive further appropriate training to enable them to carry out their duties effectively?
Matched on
terms: staff, training
Detention investigation recommendation
81match
Independent Investigation into Concerns about Brook House Immigration Removal Centre - Rec R9
The SMT and G4S managers should undertake regular and systematic evaluation and quality assurance of the training provided at Gatwick IRCs to ensure that staff receive training of a consistently high standard; that it meets the operational needs of the IRCs, trains and develops staff appropriately and promotes appropriate values. (To be completed within 3 months)
Matched on
terms: staff, training
ICIBI recommendation
80match
An inspection of the use of deprivation of citizenship by the Status Review Unit (April – June 2023)
Training and Guidance - Review the resourcing and role specific training required by the training team to ensure they are equipped with the skills, knowledge, and resource to meet the needs of the department. Plans to increase business embedded training resource by making training a required task for some senior staff has already been put into place and...
Matched on
terms: development, staff, training
Inquiry recommendation
78match
FENN-82 - Provide biennial refresher training for management and supervisors on station emergency control
Every two years all management and supervisory staff shall receive refresher training in controlling station emergencies, and the use of fire and communications equipment.
Matched on
terms: staff, training
Inquiry recommendation
78match
BRIS-68 - Involve NHS Leadership Centre in all healthcare professional education and development stages
The NHS Leadership Centre should be involved in all stages of the education, training and continuing development of all healthcare professionals.
Matched on
terms: development, training
Committee recommendation
78match
#32 - Set out plans to improve primary care practitioners' training in women’s reproductive health conditions.
The Department of Health and Social Care should set out plans to improve the accessibility and take up of professional development in women’s reproductive health conditions among practitioners in primary care. Those plans should include allocating increased funding for training on reproductive health conditions and protected time for GPs to undertake that training.
Matched on
terms: development, training
PFD report
77match
William Kent
Staff lacked awareness and received insufficient training on the harmful side-effects of Haz-Tab granules when used with urine, compounded by unclear usage instructions.
Matched on
terms: staff, training
PFD report
77match
Adrian Cowan
The trust's emergency policy lacked clear guidance and a requirement to call a duty doctor, and nursing staff were unable to calmly apply basic life support training during a patient collapse.
Matched on
terms: staff, training
NAO recommendation
77match
Progress with the merger of the Foreign & Commonwealth Office (FCO) and the Department for International Development (DFID)
FCDO should continue work to clarify opportunities for career progression within the department and support staff to navigate them. Staff still lack clarity around career progression and capability requirements in the merged organisation. FCDO has developed a new capability framework and should prioritise work to implement this and identify where it has gaps, and the opportunities available for...
Matched on
terms: development, staff
Committee recommendation
77match
#16 - 6th Report - The Access to Work scheme
Following the evidence session, in May 2026, the Department announced a plan of action to clear the backlog of applications by September 2027. It said that it would recruit an additional 480 case staff to process the higher volume of applications – the recruitment process had begun, and new case managers would receive extensive training to handle complex...
Matched on
terms: staff, training
Committee recommendation
77match
#5 - 6th Report - The Access to Work scheme
Deciding what workplace support the scheme should fund for each individual applicant is difficult and the Department’s case managers need more support to help them make consistent decisions. The Department intends that the support funded through the scheme is tailored to a worker’s individual needs. However, assessing what each applicant requires is complex and resource-intensive. In 2024–25, 37,900...
Matched on
terms: staff, training
Committee recommendation
77match
#16 - Third Report - From Srebrenica to a safer tomorrow: Preventing future mass atrocities around the world
The FCDO must mandate short, introductory atrocity prevention training for all Ambassadors/Heads of UK Missions, with a refresher every three years and more in- depth training for at-risk countries. Training should also be mandatory for other key Embassy staff, such as conflict advisers and military attachés, in priority countries. The UK may benefit from studying similar training provided...
Matched on
terms: development, staff, training
CQC action
77match
Assured Care Formby
Staff had not received appropriate training or induction to ensure they were competent in their roles.
Matched on
terms: staff, training
CQC action
77match
Reside at Southwood
The provider must ensure that staff are supported with regular training and supervision.
Matched on
terms: staff, training