Themes | Police Conduct & Accountability | The Accountability Index

Police domestic abuse keys

Inadequate police guidance and procedures for managing shared keys in domestic abuse cases, allowing suspects to retain access.

Strongest theme matches

Mixed across source types and ranked by classifier confidence plus text match strength.

Indicative ranking
IOPC learning recommendation
98match
Recommendation - Northumbria Police, April 2026
The IOPC recommends that Northumbria Police should conduct a review of their policy and practice in relation to post-arrest management and bail decisions in cases involving domestic abuse or violence against women and girls. The review should pay particular regard to how systems are updated with relevant information, how information is used in considering bail conditions, how officers...
Matched on terms: abuse, domestic, police
IOPC learning recommendation
98match
Recommendation - Metropolitan Police Service, June 2021
The IOPC recommends that the Metropolitan Police Service (MPS) should ensure that expiration dates of protective orders; including restraining and non-molestation orders are flagged and accessible to officers attending domestic violence incidents to enable consideration of this key information into their risk assessment and decision making. The IOPC recently completed an investigation where a woman took her own...
Matched on terms: abuse, domestic, police
PFD report
97match
Sharon Harman
Feb 2023 · Cornwall and the Isles of Scilly
Police guidance for pre-release checks in domestic abuse cases was not fully applied, and officers felt they lacked legal power to retain a suspect's house key.
Matched on terms: abuse, domestic, police
PFD report
89match
Alfie Gildea
Nov 2020 · Greater Manchester South
Suspects in domestic abuse cases were not placed on bail with conditions to protect alleged victims and there was a lack of understanding amongst police witnesses about the GMP policy in relation to serial/serious DA perpetrators and the actions that were required under GMPs policy.
Matched on terms: abuse, domestic, police
IOPC learning recommendation
88match
Investigation into a serious injury afflicted by a man on police bail - Essex Police, April 2022
The IOPC recommends that Essex Police should revise their guidance to include that when decisions are being made in relation to bail, investigating officers or their sergeants should record interim safeguarding plans onto the Athena record whilst awaiting DV5 safeguarding planning by the Central Referral Unit (CRU). This follows an investigation whereby the detective sergeant of the Domestic...
Matched on terms: abuse, domestic, police
PFD report
85match
Anne-Marie Nield
Jan 2019 · Manchester (North)
Police officers widely misunderstood Domestic Abuse policy, failed to use system markers or recognize non-fatal strangulation as a risk factor, conducted inadequate assessments, and critical recommendations remained unimplemented.
Matched on terms: abuse, domestic, police
PFD report
85match
Raneem Oudeh and Khaola Saleem
Nov 2022 · Birmingham and Solihull
Severe understaffing in the domestic abuse unit meant cases were not investigated, leaving high-risk victims vulnerable to ongoing violence and threats due to a lack of effective police action.
Matched on terms: abuse, domestic, police
PFD report
85match
Georgia Barter
Oct 2025 · East London
Frontline police officers face difficulty accessing the Police National Database for domestic abuse history across different force areas, hindering proactive identification and intervention for victims.
Matched on terms: abuse, domestic, police
IOPC learning recommendation
85match
Recommendation - National Police Chiefs' Council, February 2023
The IOPC recommends that the National Police Chiefs' Council (NPCC) issue an advisory note to all forces in relation to the importance of ensuring their policies on silent/abandoned 999 calls - particularly when such are received from a telephone number, person, or address associated with a domestic abuse warning marker are up to date and fit for purpose....
Matched on terms: abuse, domestic, police
IOPC learning recommendation
85match
Recommendation - Hampshire Police, February 2023
The IOPC recommends that Hampshire police update their call handling and domestic abuse policies to provide suitable instruction to advise call-handling staff with regard to the actions expected of them in the event that an abandoned or silent 999 call is received – particularly when such calls are received from a telephone number, person, or address associated with...
Matched on terms: abuse, domestic, police
IOPC learning recommendation
85match
Police contact with a woman and her partner, prior to the woman’s death – Metropolitan Police Service, May...
The IOPC recommends that the Metropolitan Police Service (MPS) include ‘Anonymous caller’ guidance in the ‘MPS Public Protection – Domestic Abuse (DA) Policy.’ Officers may benefit from specific guidance, where potential benefits and risks associated with contacting callers who wish to remain anonymous are outlined. Although this is relevant to all incidents/investigations it is particularly important in respect...
Matched on terms: abuse, domestic, police
PFD report
81match
Kay Martin
Aug 2019 · Sunderland
A perpetrator of domestic abuse was not subject to any police bail conditions or restrictions for over a month, leaving the victim unprotected and at severe risk.
Matched on terms: abuse, domestic, police
IOPC learning recommendation
81match
Investigation into police response to welfare concerns – Bedfordshire Police, May 2022
The IOPC recommends that Bedfordshire Police ensure all relevant teams and individuals understand the correct implementation and enforcement of Domestic Violence Prevention Orders (DVPOs), including specific and detailed guidance on the grounds required for a civil breach to have taken place. This should be updated as appropriate when DAPOs are introduced. This follows an independent IOPC investigation where...
Matched on terms: abuse, domestic, police
IOPC learning recommendation
80match
Police contact with woman before her death – Suffolk Constabulary, January 2020
The IOPC recommends that Suffolk Constabulary review its approach to concern for welfare reports where there is also an element of domestic abuse. In cases where a concern for welfare report is received regarding a known DV perpetrator or victim, once basic intelligence searches on the person’s name or DOB have been conducted (in line with Suffolk Constabulary...
Matched on terms: abuse, domestic, police
HMICFRS recommendation
77match
An inspection of the service provided to victims of crime by Greater Manchester Police
Recommendation
Cause of concern: The force is failing to make sure it correctly records all reported crimes, particularly violent crime, including domestic abuse behavioural crimes such as harassment, stalking and coercive controlling behaviour. So these crimes are often not investigated and victims are not always safeguarded. Recommendation: The force should immediately take steps to identify and address gaps in...
Matched on terms: abuse, domestic, police
IOPC learning recommendation
77match
Response to calls for assistance - Metropolitan Police Service, June 2018
To safeguard the victim during domestic abuse investigations, their address can be location marked and included in a special scheme that identifies that they are at risk. It is recommended that the MPS should take the necessary steps to ensure that a victim is made aware, from the outset, how long this marker is likely to be in...
Matched on terms: abuse, domestic, police
IOPC learning recommendation
76match
Contact with police before a man and a woman die - Hertfordshire Constabulary, June 2016
Hertfordshire Constabulary to advise officers investigating incidents of domestic abuse, where the suspect has been bailed to return before charge, to complete the MG3 and seek a charging decision from the CPS in a timely manner, if the threshold or full code test are met, and not wait until the bail to return date. Do you accept the...
Matched on terms: abuse, domestic, police
IOPC learning recommendation
72match
Response to concern for welfare report - Kent Police, July 2018
During the IOPC investigation, there was a lack of clarity over the need to make an inspector aware of a Multi Agency Risk Assessment Conference (MARAC) warning linked to an incoming call, which may have contributed to the delay in the call being escalated to the duty inspector. The requirement to highlight MARAC warning markers is explicit in...
Matched on terms: abuse, domestic, police
PFD report
69match
Aliny Godinho
Mar 2022 · Surrey
Ongoing risks exist due to delayed training for Domestic Abuse Team staff and supervisors on updated policies. There is also no system for effective supervisory review of initial risk assessments and safeguarding plans.
Matched on terms: abuse, domestic
PFD report
57match
Katrina O’Hara
Mar 2020 · Dorset
Outdated police policy led to a high-risk 999 call being downgraded, and officers failed to recognise the increased danger to the victim when the perpetrator expressed suicidal intent. The victim was also left without a replacement phone after hers was seized for evidence.
Matched on terms: police
PFD report
57match
Trevor Smith
Nov 2021 · Birmingham and Solihull
Critical mental health information from MARAC was not accurately recorded or cascaded to police, leading to officers being unaware of the deceased's EMD status. There was also confusion and a lack of coordination during CPR efforts.
Matched on terms: police
PFD report
57match
Leroy Hamilton
Jan 2023 · Birmingham and Solihull
Critical shortages of inpatient mental health beds and PDU spaces leave acutely ill patients without specialist care. Police also failed to correctly classify and risk-assess mentally unwell individuals as high-risk missing persons.
Matched on terms: police
IOPC learning recommendation
53match
Police contact with woman before being murdered by ex-partner – West Yorkshire Police, August 2019
[Recommendation 9 not taken forward]
Matched on terms: police
Inquiry recommendation
26match
ANG-17 - Collection and sharing of data at national and local levels
Angiolini Inquiry
Immediately, the Home Office should lead work, coordinated by the National Centre for Violence Against Women and Girls and Public Protection, to significantly increase both the collection and use of data on sexually motivated crimes against women in public spaces, in order to establish an informed understanding of these crimes and assist in building effective preventative measures. This...
Matched on terms: police
LGO / SPSO decision
18match
21-000-700 - Westminster City Council
LGO (Local Government & Social Care Ombudsman)
Summary: Ms E and Mr F complained the Council failed to deal with the noise and anti-social behaviour near to where they live. They also say the Council blocked a request from their housing provider to carry out a property transfer and it failed to deal with their complaint. We find the Council was at fault for its...
Matched on classifier match
LGO / SPSO decision
18match
24-011-250 - Bristol City Council
LGO (Local Government & Social Care Ombudsman)
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over nuisance from its tenants. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We cannot investigate complaints about tenancy management by...
Matched on classifier match
LGO / SPSO decision
18match
23-019-206 - Hastings Borough Council
LGO (Local Government & Social Care Ombudsman)
Summary: We will not investigate this complaint about how the Council dealt with an anti-social behaviour case review. This is because it is reasonable for the complainant to ask for an appeal.
Matched on classifier match
LGO / SPSO decision
18match
201103531 - Fife Council
SPSO (Scottish Public Services Ombudsman)
Mrs C was the owner-occupier of a flat underneath a council property. She regularly reported to the council that the actions of the tenant above caused her nuisance. Her reports mainly concerned her neighbour pacing the floor for prolonged periods, the constant drone of a television which was occasionally turned up to a high volume and clearly audible...
Matched on classifier match
LGO / SPSO decision
14match
25-000-432 - Bristol City Council
LGO (Local Government & Social Care Ombudsman)
Summary: We will not investigate Ms X’s complaint about the Council’s failure to take formal action against her landlord for harassment. There is insufficient evidence of fault to justify our involvement.
Matched on classifier match
LGO / SPSO decision
14match
24-012-412 - Cannock Chase District Council
LGO (Local Government & Social Care Ombudsman)
Summary: We will not investigate this complaint about the Council’s actions on reports of anti-social behaviour. There is not enough evidence of fault in the Council’s actions. And we consider that further investigation will not lead to a different outcome.
Matched on classifier match
LGO / SPSO decision
9match
25-000-285 - Surrey Heath Borough Council
LGO (Local Government & Social Care Ombudsman)
Summary: We will not investigate this complaint the Council was not involving small businesses in discussions about anti-social behaviour. Further investigation would not lead to a different outcome.
Matched on classifier match
LGO / SPSO decision
9match
24-023-495 - Medway Council
LGO (Local Government & Social Care Ombudsman)
Summary: We will not investigate this complaint about the Council failing to take action since August 2024 in response to the complainant’s reports of nuisance and anti-social behaviour by a neighbour. There is insufficient evidence of fault by the Council.
Matched on classifier match
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