Tag

Patient Access

2 recommendations 100% accepted

Tag overview

Government Response
Accepted (2)
Recommendations in This Theme

recommendation across 1 inquiry

Across 1 inquiry

Tagged Recommendations

2 total
F109 Accepted Mid Staffs Inquiry

Effective complaints handling

Methods of registering a comment or complaint must be readily accessible and easily understood. Multiple gateways need to be provided to patients, both during their treatment and after its conclusion, …

- The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 require NHS bodies and primary care providers to publicise their complaints …
Healthcare providers
F244 Accepted Mid Staffs Inquiry

Common information practices shared data and electronic records

There is a need for all to accept common information practices, and to feed performance information into shared databases for monitoring purposes. The following principles should be applied in considering …

- DHSC and NHS England stated in April 2025 that the NHS App (launched 2019) and the Federated Data Platform allow for shared data access …
NHS