HSS
Recommendations related to hss
Tag overview
recommendation across 1 inquiry
Across 1 inquiry
Tagged Recommendations
Set agreed closing date for Horizon Shortfall Scheme applications
No applications for compensation to HSS shall be entertained after such date as shall be agreed by the Minister/ DBT, the Post Office and the Horizon Compensation Advisory Board.
Close HSS Dispute Resolution Procedure when HSSA opens
The current Dispute Resolution Procedure in HSS should be closed once all claimants currently within the Procedure have either (a) settled their claims or (b) transferred to HSSA. No claimant …
Set deadline for HSS claims with guidance on late applications
No claims for financial redress under HSS shall be entertained after midnight 27 November 2025.
Apply full and fair meaning consistently across all schemes
The Post Office, the Department and the Minister shall ensure that all decision makers in HSS, GLOS and OCS/HCRS apply the meaning to be given to the words "full and …
Fund legal advice for HSS claimants before scheme choice
All claimants in HSS shall be entitled to obtain legal advice funded by the Department prior to choosing between accepting the Fixed Sum Offer or seeking financial redress which is …
Allow 3-month window to accept Fixed Sum Offer after assessment
Any claimant who opts to have a claim assessed when the claim is submitted to the Post Office or the Department may decide to accept the Fixed Sum Offer at …
Appoint senior lawyer to ensure HSS offers are full and fair
A suitably qualified senior lawyer shall be appointed to HSS as soon as is practicable with the aim that any such appointee will take appropriate action to ensure that first …
Grant appropriate powers to HSS senior lawyer
The appointed person shall be given appropriate powers to ensure that these tasks can be performed and carried into effect. If it is considered necessary by the appointing authority, it …
Require HSS first offers match Independent Advisory Panel recommendation
In HSS the Post Office shall be obliged to make, and the Department shall be obliged to approve (when necessary) a first offer to a claimant which is no less …
Allow HSS Fixed Sum acceptors to appeal with independent permission
The Department following consultation with the Advisory Board, claimants' representatives and any other persons or bodies it thinks appropriate, shall give urgent consideration to whether claimants who have accepted the …