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HSS

Recommendations related to hss

10 recommendations 90% accepted

Tag overview

Government Response
Accepted (6)
Accepted in Part (3)
Not Accepted (1)
Recommendations in This Theme

recommendation across 1 inquiry

Across 1 inquiry

Post Office Horizon Inquiry

Tagged Recommendations

10 total
POH-IR1-8 Accepted in Part Post Office Horizon Inquiry

Set agreed closing date for Horizon Shortfall Scheme applications

No applications for compensation to the Horizon Shortfall Scheme shall be entertained after such date as shall be agreed by the Minister, the Department for Business and Trade, the Post …

- The Department for Business and Trade accepted this recommendation in part on 21 September 2023, committing to discuss and agree a closing date with …
Department for Business …
POH-13 Not Accepted Post Office Horizon Inquiry

Close HSS Dispute Resolution Procedure when HSSA opens

The current Dispute Resolution Procedure in HSS should be closed once all claimants currently within the Procedure have either (a) settled their claims or (b) transferred to HSSA. No claimant …

- The recommendation called for the HSS Dispute Resolution Procedure to be closed once current claimants had settled or transferred to HSSA. - The Department …
Department for Business …
POH-15 Accepted in Part Post Office Horizon Inquiry

Set deadline for HSS claims with guidance on late applications

No claims for financial redress under HSS shall be entertained after midnight 27 November 2025.

- The recommendation called for HSS to be closed to new claims after 27 November 2025. - The Department for Business and Trade broadly accepted …
Department for Business …
POH-3 Accepted Post Office Horizon Inquiry

Apply full and fair meaning consistently across all schemes

The Post Office, the Department and the Minister shall ensure that all decision makers in HSS, GLOS and OCS/HCRS apply the meaning to be given to the words "full and …

- The recommendation required all decision makers in HSS, GLOS and OCS/HCRS to apply the "full and fair" definition when assessing awards. - The Department …
Department for Business …
POH-4 Accepted in Part Post Office Horizon Inquiry

Fund legal advice for HSS claimants before scheme choice

All claimants in HSS shall be entitled to obtain legal advice funded by the Department prior to choosing between accepting the Fixed Sum Offer or seeking financial redress which is …

- The recommendation required all HSS claimants to be entitled to funded legal advice prior to choosing between the Fixed Sum Offer and assessed redress. …
Department for Business …
POH-5 Accepted Post Office Horizon Inquiry

Allow 3-month window to accept Fixed Sum Offer after assessment

Any claimant who opts to have a claim assessed when the claim is submitted to the Post Office or the Department may decide to accept the Fixed Sum Offer at …

- The recommendation required claimants who opt for assessed claims to retain the ability to accept the Fixed Sum Offer for up to three months …
Department for Business …
POH-6 Accepted Post Office Horizon Inquiry

Appoint senior lawyer to ensure HSS offers are full and fair

A suitably qualified senior lawyer shall be appointed to HSS as soon as is practicable with the aim that any such appointee will take appropriate action to ensure that first …

- The recommendation required the appointment of a suitably qualified senior lawyer to HSS to ensure fair first offers. - The Department for Business and …
Department for Business …
POH-7 Accepted Post Office Horizon Inquiry

Grant appropriate powers to HSS senior lawyer

The appointed person shall be given appropriate powers to ensure that these tasks can be performed and carried into effect. If it is considered necessary by the appointing authority, it …

- The recommendation required the appointed senior lawyer to be given appropriate powers, following consultation with stakeholders. - The Department for Business and Trade accepted …
Department for Business …
POH-8 Accepted Post Office Horizon Inquiry

Require HSS first offers match Independent Advisory Panel recommendation

In HSS the Post Office shall be obliged to make, and the Department shall be obliged to approve (when necessary) a first offer to a claimant which is no less …

- The recommendation required the Post Office to make, and the Department to approve, first offers no less than the sum recommended by the Independent …
Department for Business …
POH-9 Accepted Post Office Horizon Inquiry

Allow HSS Fixed Sum acceptors to appeal with independent permission

The Department following consultation with the Advisory Board, claimants' representatives and any other persons or bodies it thinks appropriate, shall give urgent consideration to whether claimants who have accepted the …

- The recommendation required the Department to consider whether Fixed Sum Offer acceptors in HSS should be given a right to seek a review or …
Department for Business …