Source · SPSO (Scottish Public Services Ombudsman)

University of Strathclyde

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201801384 Sector Education Category special needs - assessment and provision Decided 01 January 2019

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Complaint record keeping failures

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Summary

Mr C complained that the university failed to take reasonable account of his disabilities in terms of the the impact his medication had had on his exam grades and study skills.

Our investigation found that there were a number of areas, including assessment and agreed support measure, where his needs were addressed and reasonable adjustments were put in place. Additionally, the university had exercised their discretion to allow Mr C to resit modules, in light of the difficulties he had experienced, which they were not obliged to do. We did not uphold Mr C's complaint.

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University of Strathclyde

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