Source · SPSO (Scottish Public Services Ombudsman)

A Dentist in the Greater Glasgow and Clyde NHS Board area

SPSO (Scottish Public Services Ombudsman) Other Reference 201300081 Sector Health Category clinical treatment / diagnosis Decided 01 November 2013

Unsuitable NHS Dental Contract Clinical negligence harms learning

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Summary

Miss C complained about the care and treatment provided by her former dentist, together with the way in which her complaint was handled. During the course of our enquiries, the dentist acknowledged that there were failings in Miss C's follow-up treatment and the handling of her complaint. In order to address these issues, the dentist agreed to apologise to Miss C and reimburse her for the cost of her treatment. Miss C was satisfied with the proposed action and so we considered her complaints resolved.

Other decisions involving A Dentist in the Greater Glasgow and Cl…

Reference	Date	Summary	Outcome
202501635	01 Jun 2026	C complained about the dental treatment provided to their adult child (A). C said that A requested a replacement upper …	Upheld
201810422	01 Aug 2019	Mr C complained about the dental treatment which his wife (Mrs A) received from her dentist. The dentist that examined …	Not Upheld
201704207	01 Aug 2018	Mr and Mrs C complained on behalf of their daughter (Ms A) about the orthodontic treatment (a speciality field of …	Partly Upheld
201704505	01 Apr 2018	Mr C complained that his dentist had failed to provide him with appropriate dental treatment. In particular Mr C felt …	Not Upheld
201608924	01 Nov 2017	Miss C complained about the treatment that she received from her dentist, after they removed one of her teeth. She …	Partly Upheld

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A Dentist in the Greater Glasgow and Clyde NHS Board area

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Other decisions involving A Dentist in the Greater Glasgow and Cl…