Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202303701 | West Lothian Council | Local Government | Upheld | 1 Aug 2024 |
| 202108359 | West Lothian Council | Local Government | Upheld | 1 Jul 2024 |
| 202101028 | West Lothian Council | Local Government | Partly Upheld | 1 May 2023 |
| 202004993 | West Lothian Council | Local Government | Upheld | 1 Apr 2022 |
| 201903967 | West Lothian Council | Local Government | Partly Upheld | 1 Dec 2020 |
| 201901426 | West Lothian Council | Local Government | Upheld | 1 Sep 2020 |
| 201900641 | West Lothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201810588 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2020 |
| 201800565 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2019 |
| 201704141 | West Lothian Council | Local Government | Upheld | 1 Mar 2019 |
| 201709045 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201800710 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201704503 | West Lothian Council | Local Government | Upheld | 1 May 2018 |
| 201702527 | West Lothian Council | Local Government | Partly Upheld | 1 Apr 2018 |
| 201702471 | West Lothian Council | Local Government | Upheld | 1 Apr 2018 |
| 201702738 | West Lothian Council | Local Government | Upheld | 1 Mar 2018 |
| 201604703 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201608895 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201608697 | West Lothian Council | Local Government | Upheld | 1 Sep 2017 |
| 201608771 | West Lothian Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201601386 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201608496 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201602776 | West Lothian Council | Local Government | Resolved / Early Resolution | 1 Jun 2017 |
| 201605798 | West Lothian Council | Local Government | Not Upheld | 1 May 2017 |
| 201602701 | West Lothian Council | Local Government | Not Upheld | 1 May 2017 |
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