Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202505687 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2026 |
| 202404014 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2026 |
| 202302915 | The City of Edinburgh Council | Local Government | Upheld | 1 Apr 2025 |
| 202303840 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Oct 2024 |
| 202301380 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2024 |
| 202210917 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2024 |
| 202100413 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2023 |
| 202207345 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2023 |
| 202204879 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2023 |
| 202111128 | The City of Edinburgh Council | Local Government | Upheld | 1 Jul 2023 |
| 202107105 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2023 |
| 202104315 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2022 |
| 201810789 | The City of Edinburgh Council | Local Government | Upheld | 1 Oct 2021 |
| 201906053 | The City of Edinburgh Council | Local Government | Upheld | 1 Oct 2020 |
| 201805986 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201802493 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201800864 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Mar 2019 |
| 201801180 | The City of Edinburgh Council | Local Government | Upheld | 1 Feb 2019 |
| 201704758 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201601495 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2018 |
| 201802931 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201800339 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201606059 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Oct 2018 |
| 201706652 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2018 |
| 201700674 | The City of Edinburgh Council | Local Government | Upheld | 1 Aug 2018 |
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