Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201902265 | Shetland NHS Board | Health | Upheld | 1 Aug 2020 |
| 201701404 | Shetland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201607810 | Shetland NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201700761 | Shetland NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201701390 | Shetland NHS Board | Health | Upheld | 1 Feb 2018 |
| 201606971 | Shetland NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201700683 | Shetland NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201700873 | Shetland NHS Board | Health | Upheld | 1 Dec 2017 |
| 201600147 | Shetland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201500315 | Shetland NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201503155 | Shetland NHS Board | Health | Not Upheld | 1 May 2016 |
| 201501839 | Shetland NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201501177 | Shetland NHS Board | Health | Not Upheld | 1 Jan 2016 |
| 201406408 | Shetland NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201402012 | Shetland NHS Board | Health | Not Upheld | 1 Jun 2015 |
| 201204987 | Shetland NHS Board | Health | Not Upheld | 1 May 2014 |
| 201004933 | Shetland NHS Board | Health | No Decision Reached | 1 Jul 2012 |
| 201004933 | Shetland NHS Board | Health | No Decision Reached | 1 Sep 2011 |