Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201807397 | North Ayrshire Council | Local Government | Not Upheld | 1 Nov 2020 |
| 201904312 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Not Upheld | 1 Sep 2020 |
| 201405973 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Partly Upheld | 1 Feb 2016 |
| 201406306 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2015 |
| 201301661 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Not Upheld | 1 Jun 2015 |
| 201100943 | Scottish Government | Scottish Government | Not Upheld | 1 May 2012 |
| 201101682 | Scottish Natural Heritage | Scottish Government and Devolved Administration | Partly Upheld | 1 Apr 2012 |