Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202005040 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Upheld | 1 Nov 2022 |
| 202100071 | Dumfries and Galloway Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 201900819 | South Lanarkshire Council | Local Government | Not Upheld | 1 May 2021 |
| 201806100 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Not Upheld | 1 Nov 2020 |
| 201900777 | Angus Council | Local Government | Not Upheld | 1 Nov 2020 |
| 201606059 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Oct 2018 |
| 201701978 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Upheld | 1 Jul 2018 |
| 201706324 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Jul 2018 |
| 201702042 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 May 2018 |
| 201607551 | Falkirk Council | Local Government | Upheld | 1 May 2018 |
| 201605465 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Dec 2017 |
| 201602603 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Not Upheld | 1 May 2017 |
| 201508851 | Fife Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201407037 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Jan 2016 |
| 201405344 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2015 |
| 201301965 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Oct 2014 |
| 201301935 | Perth and Kinross Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201202598 | Aberdeenshire Council | Local Government | Not Upheld | 1 Nov 2013 |
| 201204961 | The Moray Council | Local Government | Not Upheld | 1 Oct 2013 |
| 201203256 | Business Stream | Water | Upheld | 1 Oct 2013 |
| 201103656 | Highlands and Islands Enterprise | Scottish Government and Devolved Administration | Not Upheld | 1 May 2013 |