Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202410121 | Orkney NHS Board | Health | Upheld | 1 Aug 2025 |
| 202302196 | Orkney NHS Board | Health | Partly Upheld | 1 Nov 2024 |
| 201902201 | Orkney NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201808030 | Orkney NHS Board | Health | Upheld | 1 Oct 2020 |
| 201808182 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Oct 2020 |
| 201708572 | Orkney NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201704939 | Orkney NHS Board | Health | Upheld | 1 Jul 2018 |
| 201605262 | Orkney NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201605263 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201604388 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201602166 | A Medical Practice in the Orkney NHS Board area | Health | Upheld | 1 Jan 2017 |
| 201602169 | A Medical Practice in the Orkney NHS Board area | Health | Upheld | 1 Jan 2017 |
| 201508724 | Orkney NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201501940 | Orkney NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201406499 | Orkney NHS Board | Health | Upheld | 1 Feb 2016 |
| 201400922 | Orkney NHS Board | Health | Partly Upheld | 1 Jan 2015 |
| 201300654 | A Medical Practice in the Orkney NHS Board area | Health | Partly Upheld | 1 Oct 2014 |
| 201201859 | Orkney NHS Board | Health | Not Upheld | 1 Apr 2014 |
| 201204877 | Orkney NHS Board | Health | Upheld | 1 Feb 2014 |
| 201204025 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Oct 2013 |
| 201204878 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Oct 2013 |
| 201203006 | Orkney NHS Board | Health | Not Upheld | 1 Sep 2013 |
| 201200889 | Orkney NHS Board | Health | Not Upheld | 1 Jul 2013 |
| 201202725 | Orkney NHS Board | Health | Partly Upheld | 1 Jul 2013 |
| 201202663 | A Medical Practice in the Orkney NHS Board area | Health | Upheld | 1 Jun 2013 |
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