Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202106200 | North Lanarkshire Council | Local Government | Resolved / Early Resolution | 1 May 2024 |
| 202004443 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2023 |
| 202111356 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2023 |
| 202001347 | North Lanarkshire Council | Local Government | Resolved / Early Resolution | 1 Jan 2022 |
| 201908612 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2021 |
| 202001625 | North Lanarkshire Council | Local Government | Upheld | 1 Aug 2021 |
| 201809134 | North Lanarkshire Council | Local Government | Upheld | 1 Aug 2020 |
| 201806731 | North Lanarkshire Council | Local Government | Upheld | 1 Jun 2020 |
| 201900883 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201805028 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jun 2020 |
| 201903195 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201805833 | North Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2020 |
| 201803735 | North Lanarkshire Council | Local Government | Upheld | 1 Oct 2019 |
| 201804105 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2019 |
| 201808508 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2019 |
| 201801864 | North Lanarkshire Council | Local Government | Upheld | 1 Sep 2019 |
| 201706633 | North Lanarkshire Council | Local Government | Upheld | 1 Jul 2019 |
| 201800911 | North Lanarkshire Council | Local Government | Upheld | 1 Jul 2019 |
| 201802160 | North Lanarkshire Council | Local Government | Upheld | 1 Jan 2019 |
| 201702179 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201707404 | North Lanarkshire Council | Local Government | Upheld | 1 Nov 2018 |
| 201608805 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201604392 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201608217 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201508338 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2017 |
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