Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202401604 | Midlothian Council | Local Government | Partly Upheld | 1 May 2026 |
| 202406507 | Midlothian Council | Local Government | Upheld | 1 Jun 2025 |
| 202104243 | Midlothian Council | Local Government | Partly Upheld | 1 Mar 2024 |
| 202111012 | Midlothian Council | Local Government | Upheld | 1 Jun 2023 |
| 201809286 | Midlothian Council | Local Government | Partly Upheld | 1 Feb 2021 |
| 201901409 | Midlothian Council | Local Government | Partly Upheld | 1 Jan 2021 |
| 201808698 | Midlothian Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201803770 | Midlothian Council | Local Government | Not Upheld | 1 May 2019 |
| 201800529 | Midlothian Council | Local Government | Not Upheld | 1 Jan 2019 |
| 201701238 | Midlothian Council | Local Government | Not Upheld | 1 May 2018 |
| 201604078 | Midlothian Council | Local Government | Upheld | 1 Aug 2017 |
| 201600309 | Midlothian Council | Local Government | Partly Upheld | 1 May 2017 |
| 201508677 | Midlothian Council | Local Government | Not Upheld | 1 Nov 2016 |
| 201400946 | Midlothian Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201305446 | Midlothian Council | Local Government | Not Upheld | 1 May 2015 |
| 201401023 | Midlothian Council | Local Government | Not Upheld | 1 Nov 2014 |
| 201305519 | Midlothian Council | Local Government | Partly Upheld | 1 Oct 2014 |
| 201300814 | Midlothian Council | Local Government | Upheld | 1 Sep 2013 |
| 201202385 | Midlothian Council | Local Government | Partly Upheld | 1 Apr 2013 |
| 201200472 | Midlothian Council | Local Government | Not Upheld | 1 Jan 2013 |
| 201100945 | Midlothian Council | Local Government | Not Upheld | 1 Nov 2012 |
| 201101679 | Midlothian Council | Local Government | Not Upheld | 1 May 2012 |