Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202301188 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2024 |
| 202301420 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2024 |
| 202208872 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2024 |
| 202208467 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2024 |
| 202303330 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2024 |
| 202205973 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202204112 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2024 |
| 202207139 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2024 |
| 202201239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2024 |
| 202208523 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2024 |
| 202110548 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202107585 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2024 |
| 202112163 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202209844 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202208600 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2023 |
| 202207277 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2023 |
| 202209839 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2023 |
| 202207719 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2023 |
| 202203587 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202106450 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202008323 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202102710 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2023 |
| 202107141 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
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