Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202410955 | Lanarkshire NHS Board | Health | Upheld | 1 May 2026 |
| 202409961 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2026 |
| 202503266 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 May 2026 |
| 202502889 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2026 |
| 202309413 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2026 |
| 202401439 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2026 |
| 202402634 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2025 |
| 202500555 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Dec 2025 |
| 202401075 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2025 |
| 202405058 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2025 |
| 202402698 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2025 |
| 202301141 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2025 |
| 202408314 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2025 |
| 202408315 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Aug 2025 |
| 202202757 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2025 |
| 202204428 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202205337 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202404774 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2025 |
| 202308797 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2025 |
| 202309086 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2025 |
| 202307865 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2025 |
| 202304267 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2025 |
| 202304888 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2025 |
| 202400103 | Lanarkshire NHS Board | Health | Upheld | 1 Apr 2025 |
| 202306728 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2025 |
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