Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201811013 | Castle Water Ltd | Water | Partly Upheld | 1 Feb 2022 |
| 201902531 | Castle Water Ltd | Water | Upheld | 1 Oct 2021 |
| 201902019 | Castle Water Ltd | Water | Upheld | 1 Nov 2020 |