Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202407574 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2026 |
| 202407182 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2026 |
| 202411654 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 May 2026 |
| 202410937 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2026 |
| 202401974 | Grampian NHS Board | Health | Upheld | 1 May 2026 |
| 202401680 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 May 2026 |
| 202403985 | Lothian NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2026 |
| 202504517 | Grampian NHS Board | Health | Upheld | 1 May 2026 |
| 202408417 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2026 |
| 202501264 | Grampian NHS Board | Health | Upheld | 1 Mar 2026 |
| 202309740 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Mar 2026 |
| 202404449 | Lothian NHS Board | Health | Upheld | 1 Jan 2026 |
| 202403956 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2026 |
| 202308080 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2025 |
| 202411526 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Nov 2025 |
| 202410198 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2025 |
| 202401362 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2025 |
| 202401128 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2025 |
| 202309539 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Sep 2025 |
| 202303671 | A Dental Practice in the Grampian NHS Board area | Health | Upheld | 1 Sep 2025 |
| 202402498 | Grampian NHS Board | Health | Upheld | 1 Sep 2025 |
| 202305315 | Grampian NHS Board | Health | Upheld | 1 Aug 2025 |
| 202308943 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Aug 2025 |
| 202305765 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2025 |
| 202410666 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2025 |
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