Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508575 | Highland NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508260 | Highland NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508165 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201507543 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508838 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 Jul 2016 |
| 201507814 | Highland NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507873 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201508067 | Highland NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507972 | Highland NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508029 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508391 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201500016 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201405265 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508758 | Highland NHS Board | Health | Upheld | 1 Jun 2016 |
| 201302862 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201502517 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 May 2016 |
| 201505499 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 May 2016 |
| 201500956 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201407150 | Highland NHS Board | Health | Upheld | 1 May 2016 |
| 201501740 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201503311 | Highland NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201406308 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201501792 | Highland NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201502143 | Highland NHS Board | Health | Upheld | 1 Jan 2016 |
| 201504022 | Highland NHS Board | Health | Not Upheld | 1 Jan 2016 |