Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002582 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201909468 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2020 |
| 201906403 | Grampian NHS Board | Health | Upheld | 1 Dec 2020 |
| 201801784 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2020 |
| 201904442 | Grampian NHS Board | Health | Upheld | 1 Nov 2020 |
| 201810161 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |
| 201905636 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201902441 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201803542 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201809447 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201808983 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201900490 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2020 |
| 201808821 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2020 |
| 201901919 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2020 |
| 201805190 | Lothian NHS Board | Health | Upheld | 1 Oct 2020 |
| 201909121 | A Medical Practice in the Aryshire and Arran NHS Board area | Health | Upheld | 1 Oct 2020 |
| 201906312 | A Medical Practice in the Aryshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2020 |
| 201903691 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201800698 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2020 |
| 201900525 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2020 |
| 201810640 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2020 |
| 201801437 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201806888 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2020 |
| 201905692 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2020 |
| 201903715 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2020 |