Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602060 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2017 |
| 201601259 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2017 |
| 201602995 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2017 |
| 201600725 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2017 |
| 201606017 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2017 |
| 201603943 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |
| 201600335 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |
| 201604495 | Lothian NHS Board - Acute Division | Health | Withdrawn | 1 Mar 2017 |
| 201602927 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Feb 2017 |
| 201601930 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2017 |
| 201600464 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2016 |
| 201407271 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2015 |
| 201403143 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2015 |
| 201400826 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2015 |
| 201301440 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Aug 2014 |
| 201104206 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2014 |
| 201202307 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2013 |
| 201200071 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2013 |
| 201102968 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2013 |
| 201200035 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Feb 2013 |
| 201200308 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2012 |
| 201103844 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2012 |
| 201100264 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2011 |
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