Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508637 | Highland NHS Board | Health | Upheld | 1 Apr 2017 |
| 201508658 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2017 |
| 201508027 | Highland NHS Board | Health | Upheld | 1 Mar 2017 |
| 201600544 | Highland NHS Board | Health | Not Upheld | 1 Feb 2017 |
| 201508578 | A Medical Practice in the Highland NHS Board are | Health | Partly Upheld | 1 Feb 2017 |
| 201601670 | Highland NHS Board | Health | Upheld | 1 Feb 2017 |
| 201603748 | Highland NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201600574 | Highland NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201601310 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201601424 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201601426 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508674 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508292 | Highland NHS Board | Health | Upheld | 1 Dec 2016 |
| 201600555 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201508880 | Highland NHS Board | Health | Upheld | 1 Nov 2016 |
| 201508646 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201508086 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201508442 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201508436 | Highland NHS Board | Health | Not Upheld | 1 Nov 2016 |
| 201508482 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Oct 2016 |
| 201508671 | Highland NHS Board | Health | Not Upheld | 1 Oct 2016 |
| 201508885 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508362 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508051 | Highland NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201507646 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2016 |