Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202005361 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Dec 2021 |
| 202002557 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2021 |
| 202004911 | Grampian NHS Board | Health | Upheld | 1 Nov 2021 |
| 202005961 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2021 |
| 201908092 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2021 |
| 201907317 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2021 |
| 201904735 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2021 |
| 201910147 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2021 |
| 202007689 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2021 |
| 201905950 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2021 |
| 201909891 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Aug 2021 |
| 202002290 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2021 |
| 202001107 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2021 |
| 202006727 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2021 |
| 201906391 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2021 |
| 201907613 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2021 |
| 202001685 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2021 |
| 201900247 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2021 |
| 201806812 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201907793 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |
| 201904087 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2021 |
| 201811056 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2021 |
| 201905072 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2021 |
| 202004102 | Grampian NHS Board | Health | Upheld | 1 Jun 2021 |
| 202004100 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2021 |