Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201801666 | Highland NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201704771 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |
| 201803565 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |
| 201802054 | Highland NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201802151 | Highland NHS Board | Health | Upheld | 1 Nov 2018 |
| 201801682 | Highland NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201708607 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201703481 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201700707 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201607509 | A Medical Practice in the Highland NHS Board area | Health | Withdrawn | 1 Sep 2018 |
| 201705833 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201706980 | Highland NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705815 | Highland NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201703081 | Highland NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705986 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201706962 | Highland NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201703963 | Highland NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201701093 | Highland NHS Board | Health | Upheld | 1 Jun 2018 |
| 201706553 | Highland NHS Board | Health | Upheld | 1 May 2018 |
| 201704498 | Highland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201704189 | Highland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201704913 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201606614 | Highland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201702799 | Highland NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201608505 | Highland NHS Board | Health | Upheld | 1 Apr 2018 |