Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201708580 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201707816 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201707853 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201800372 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201708632 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201703836 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201703864 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201709200 | A Dental Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201708954 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Sep 2018 |
| 201703286 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201704515 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201701429 | Grampian NHS Board | Health | Upheld | 1 Aug 2018 |
| 201707783 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201701043 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201704183 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201704218 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201700232 | Grampian NHS Board | Health | Upheld | 1 May 2018 |
| 201707096 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2018 |
| 201609128 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201607513 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2018 |
| 201703523 | A Medical Practice in the Grampian NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201607409 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201703557 | Grampian NHS Board | Health | Upheld | 1 Feb 2018 |
| 201606388 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201606386 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2018 |