Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508841 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Oct 2016 |
| 201507569 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2016 |
| 201601244 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2016 |
| 201507861 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508030 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507786 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508676 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508509 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508078 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201508111 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508258 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201401536 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508291 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507445 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201500693 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201500696 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201500526 | Ayrshire and Arran NHS Board | Health | Resolved / Early Resolution | 1 May 2016 |
| 201407889 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 May 2016 |
| 201405902 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201505989 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201504352 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2016 |
| 201405195 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201502996 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201401890 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201501697 | Ayrshire and Arran NHS Board | Health | Withdrawn | 1 Mar 2016 |